Central TransportReviews of centraltransport.com

Stay away from this company. This is by far the worst shipping and transporter in the US. They take your money and just lie to you about picking your cargo. Beware and stay away. Pay more for a more competent company. Its worth it in the end.

I have a shipment that was supposed to arrive 4 days ago. They were supposed to bring it this morning. It is 11:30 and I am still waiting. Called customer service , waited on hold times for over 15 minutes each time. Terrible company.

This company will delay your shipment . My material got at their state local terminal on Friday. They suppose to delivery on Monday as they state on their website , than Tuesday...Wednesday...now Friday...This company think they do not need their customers and they can do what they want...Unreliable to the extreme.

Absolutely the worst shipping company I have ever seen. They let my pallets set for 6 days prior to winter storm delaying shipment further. They then proceeded to bring it to Atlanta where it was supposed to be and for no known reason shipped it to Orlando. They have given me 4 different arrival times that never happened over 4 days. I am now being told I can’t pick up my product at terminal unless the shipper gives them permission which I have to wait until they open in California. The worst customer service I have ever seen they don’t seem to care they cost you clients that do a quarter of a million dollars a year with a small company. I will never buy from anyone that uses them for shipping again. Worst company should be shutdown.

Central Transport is by far the WORST freight delivery company I have ever experienced in my career. They will hold customers’ items hostage with no concern for how it effects them. I have been calling every morning for weeks now, just trying to get a 2ND part to my order delivered. Every single person told me the same thing: that it “didn’t make the truck” and they would tell somebody to tell somebody else to HOPEFULLY put it on the truck tomorrow... no accountability across the entire company. I attempted to talk to Rachel, who is supposed to have authority to do something - and she did the same thing: nothing. She had the nerve to tell me I couldn’t receive anyone’s contact email, and then proceeded to tell me that she does not get into the office until the afternoon! What a luxury, while the company you represent under-works themselves into the ground. Any business looking to keep a lasting relationship with their customers should NOT use this pisspoor excuse for a shipping service. THEY DO NOT CARE.

By far the worst company I’ve ever dealt with. First they claimed the truck that was delivering my purchase broke down (apparently 1hr into being on the way), then they tell me Sunday doesn’t work because they don’t ship on sundays, so Monday morning I’m promised it will arrive and it doesn’t. Customer service just keeps giving me the same information I can find myself with there lousy tracking. I ordered through Home Depot who then chose CT for shipping. I will never order from Home Depot again if there’s a chance they’ll use this dog $#!+ courier.

I had a shipment coming from Fountain Valley California, very expensive artwork. I paid for the order upon shipping on 12/15. I waiting patiently for a phone call from the freight company, understanding that it was the holidays and that I figured they were busy. Today, 12/29, I received a call from the art company that Central Transport was claiming that the address on the BOL was invalid and that they left messages about trying to deliver the items but I never returned their calls. She received this information via a letter, no phone call, no email but a letter. Are you kidding me? I tried calling several times with no success, I tried to trace the order on their website with no success and finally after sending an email I did get some response from them. My question is this? How does a company in 2020 think an efficient way to handle a problem is to send a letter via the USPS during the holiday season. Had I not pursued this, the shipment would have been returned back to California. The woman I finally was able to speak to was short and cut me off when I starting to complain about the manner in which my delivery was being handled. I would not use this company!

The hiring process is ridiculously to much on top of that no decent courtesy to notify you once the decision is made not to hire you but just through hoops trying to get hired