CentimentReviews of centiment.co

Brilliant and flexible customer service to a tight deadline

I found this company through search and was very pleasantly surprised at the professionalism, reasonable cost and timely results we received. We will be using Centiment in the future and recommend them highly to anyone looking to perform surveys.

I really enjoyed partnering with Centiment. The workflow is super easy to follow, which I appreciated. Initially, I was hesitant to use their survey tool, but it turned out to be user-friendly. Whenever we needed help, Austin was quick to provide guidance, which was a huge plus. I especially liked the soft launch; it gave us the chance to review data and tweak some questions to ensure we were capturing the insights we needed. Plus, the data collection was incredibly fast! Centiment has become our go-to partner for market research. I highly recommend them!

From getting a quote to getting my results and analysis were all seamlessly done. Everything was communicated via email, all my questions were answered almost immediately and my survey was online within 1 day. I got my responses within 5 days and the analysis tool on the platform is extremely useful. I loved the fact that everything was done via email and I didn't have to contact anyone or speak to any representatives. Overall, I am extremely happy with the service I received from Centiment.

We started using Centiment about 6 month ago to source survey respondents. They have been an amazing research partner and far exceed our previous solution. I would trust them with any project going forward! I like best that we have a dedicated contact who I can reach out to any time. They personally test each survey, provide valuable feedback prior to launch and keep you updated while fieldwork is in process. I also had some projects that required what I thought were very specific B2B targeting requirements... Centiment was able to very easily source exactly what we needed at a very affordable cost per respondent.

Super simple! I loved how easy and quick it was to launch a survey. I think for general targeting, there is no one better than Centiment. I was very satisfied with my expereince in running a naming survey

I got exactly what I wanted in a timely and efficient manner. The staff there is efficient, knowledgeable, and very helpful!

Working with Derek is always such a breeze, I feel like he treats my projects with even more care than I treat them! Pricing and next steps are always so transparent, and I'm taken care of with clear information at each step of the way.