Chris S.
Gone out of business
Gone out of business. Search for reviews in other places after reading this. Absolutely awful..
Cellaraiders is listed under Beer & Wine.
Cellaraiders (cellaraiders.com) has 739 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Chris S.
Gone out of business. Search for reviews in other places after reading this. Absolutely awful..
AG
Got three bad expensive bottles ($300+) over the past 4 months (different makers/vintages). Bad corks/oxidized wine. On last one I did not even get answer from Cellaraiders. From probability perspective, it can't be a fluke anymore. Really nervous since I have many other that I have not opened yet.
KEITH G.
I tried to reach out to them about selling some wine, and I got nothing but a rude response from Ben Wallace. I will never deal with these unprofessional peoole ever. Buyers or sellers, Beware.
Jsho
They do not charge you for shipping upon checkout and then notify you that the cheapest shipping is only $20 to add to your order after it's already completed!
Ranjan
We ordered a bottle of wine 750ml and was told after order that the item was 375ml
Alan G.
1985 las casas purchased from Ben. He later responded there was an error and he did not have the wine🥴 offered refund or pick something else out from his list. I just had this happen with Vinfolio for 1990 Montrose. They said they would try to source it. Wonder what others are seeing with this online purchase of older wine.
Dianne
Ordered in November. Now December 23rd and have not heard anything from them. No response to my inquires.
Response from CellaraidersDec 24, 2018
Dianne Can you please give me your last name and order number so I can check on this. regards Ben Cellaraiders
Sean
They advertised wine they didn't have. I ordered a bottle off of their website, paid for it, and was then contacted to say that the specific vintage was not actually in their inventory. I responded to ask if another vintage was available, and if so, what year was it, and the response was that they didn't have the wine at all. Merely listing the wrong vintage would be a 2-star rating; not having it at all is a 1-star, at best. They did refund my transaction, but that should go without saying.