K E.
Cat comb totally useless
I bought a cat comb. It is absolutely useless. The ads made it look so good. I guess I just fell for the lies! Tried several times to contact them and request a refund - no replies. Do not trust this seller.
Celerypets is listed under Pet Stores.
Celerypets (celerypets.com) has 256 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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K E.
I bought a cat comb. It is absolutely useless. The ads made it look so good. I guess I just fell for the lies! Tried several times to contact them and request a refund - no replies. Do not trust this seller.
Nadine M.
This company is horrible. I purchased an item for my cat and after a month have still not received it. I emailed them and I get the same response no matter what. It states delivery usually takes ten days. It’s been over 30 and each time I emailed them I got the same exact response saying it takes ten days no matter what my email to them says. I’m starting to think this is a bogus company. Do dissatisfied that their customer service doesn’t have a phone number.
Brenda S.
I ordered 2 Ocean Breeze Splashland-2 different sizes. The order came but was missing one of the items. I tried contracting hem many times via their email address and got the same exact response about it taking up to 10 days to deliver and check the tracking number. I don't know if an actual human responses or if they have an automated set up that just send the same response no matter the issue. If it's a human they clearly aren't smart enough to response to customers issues. I finally contacted the credit card company to dispute the charge of the item I didn't receive. Maybe the credit card company will have better luck dealing with this company. I really want the item so they can either put the missing item in the mail or get my money back
Rick K.
Absolute scam, placed my order early this year and got NOTHING, they said it was delivered but that was BS, stay away
Kim C.
They never sent my package nor refunded me. This is a rip off company from China. Do not order from them.
Rachel M.
I ordered 3 items on June 22nd. I got an email yesterday (July 14th) saying the shipment is on the way - which hopefully it is - but it took 3 weeks to get an order to shipment? That's crazy. Order arrived on July 26th. Item quality just ok. I won't be ordering from Celerypets again.
armando H.
O Placed order on June 20th, I have not received anything. Scam site. SHAME ON FB for allowing them to scam people. .
Glenny
Zero stars if I could 😡 No delivery ,tracking number not identified, unable to forward Email , no notifications so I guess I’ve been scammed.