CelerypetsReviews of celerypets.com

I got two mice...pulled the little tab and NOTHING. ! No movement, no squeak.....I hope to return them.

Bought a cat sumo wrestling toy from them and received a fake version of it. Different texture sleeve to the photo, no finger cutouts on the inside, no catnip pouches and no crinkle ears. Avoid at all costs!

Brought the interactive ball that rolls around the floor only had it 2 weeks and it stopped working won't charge up and it only stayed charged for 30 minutes dissatisfied with the product never will order from you again

I just received the YoPoll Antarcking Wrestler, but I have several issues with the item: 1. Missing Catnip Sachets & Pockets Your product listing clearly states “7 integrated catnip pockets” and shows images with 7 catnip sachets included. However, I did not receive any sachets, and there are no visible pockets in the toy to insert them. This is misleading and makes the product feel incomplete. 2. Item Appearance is Different from the Photos The product I received looks quite different from the images. In the pictures, the cat appears large and fluffy. What I received is smaller and softer. When I put my hand inside, the material doesn’t provide much protection — my cat bites through it quite easily, which is painful and doesn’t reflect the quality I expected for the price. 3. Product Features Do Not Match the Listing The image shows that fingers can be inserted into a specific area on the toy for interaction, but in reality, it only functions as shown in the first image. There is no opening where it should be. Overall, the item does not match the description, photos, or features advertised, and I feel disappointed with the purchase. I would like to request a refund. Also, I tried to leave a comment on your Facebook page to ask about this issue, but my comment was deleted and I’ve been blocked from interacting further. Is this how your company handles customer concerns? It feels extremely unprofessional and disappointing.

Not received item or communication from this company. I have blocked the post from this account on my social media accounts.

Absolute rubbish, I bought my cat a chirpy chase, a bit of wire with a feather on it, it was meant to stick to the floor but the base is too light, one disappointment cat. Absolute crap Update it broke and it’s in the bin😞

I gave one star because there is no option for none. Scammers. Don’t buy anything from them. I haven’t received the order and never heard back from them. As a response to my several e-mails I have the same automatic generated e-mail. Lost £15

Bought the Ocean Breeze Splashland for my cats. Paid £12 + £4 postage. Absolute RUBBISH! It wouldn’t inflate. I immediately contacted Celery Pets. Lots of toing and froing via email. Finally a month after my initial complaint I got a refund of just £7.50.