CelerypetsReviews of celerypets.com

Do not purchase from these people. I ordered a cat toy in December and it is now end of February. They blame logistics. I guess I’m out of money because there is no such thing as customer service.

The second I touched the toy it broke. When I got in touch with the company for a refund they tried to negotiate with me on how much to refund me (toy was £10). I asked for a full refund as the toy broke the second I touched it and that clearly the product is faulty. The did not reply or make any refunds. They should close this shop.

Well I should have read the reviews but I needed that cat carrier it looks so easy.....for me to cut my cat's nails still waiting on the product it's been a month... hopefully it will arrive one day

SCAM!!! We waited for one month for the toy we ordered. It was broken. I contacted customer service which came back to me as a completely different company offering me a partial refund. I told them it was not acceptable but they didn't reply. Considering they offer pet toys, it is outrageous what they do. The toy I ordered was a mechanical ball. We don't have any use of it because it is quite heavy to roll on its own if it is not working. It was heart-breaking to watch my cat looking at it and looking at me in confusion. Not to mention the money lost and the waiting time. Shame on Celery Pets.

J'ai commandé un jouet pour mon chat que je n'ai jamais recu! leurs produits viennent de Chine par bateau donc au nivi bilan carbonne c'est bof. Impossible d'avoir quelqu'un par mail malgré mes différentes relances. J'ai donc perdu mon argent.

Celery pets is a scam, I ordered from them and never received my order, Cannot get any information why, BEWARE, DO NOT ORDER FROM THESE SCAMMERS!!!

Be aware of this company. It’s a SCAM and they will send you broken items. Than you complain, they reply and they stay silent forever. 20€ here 20€ there and they make a lot of money in a dishonest way

I learned a $20 lesson. Do not order from celery, it's not legit and Sophia is a joke. I should have ordered thru Amazon.