Celerypets Reviews | Read Customer Reviews of celerypets.com

Celerypets Reviews | Read Customer Reviews of celerypets.com

Celerypets reviews

Showing 244 reviews with 1 star · Clear filters

Morag K.
May 3, 2025
The splashpad for cats
The splashpad for cats, whilst great fun for 24 hours, punctures easily with claws Very disappointing 😞 Waste of money.
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Sharon P.
May 2, 2025
I never received my order
I never received my order. I watched the tracking for over a month and it finally said it was delivered but wasn't. I reached out to the company but they never responded. I'm disputing it with the credit card company so we'll see what happens. It looks like from the reviews this is common for them.
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Patti U.
May 1, 2025
Never received my celery pet
Never received my celery pet. A bunch of emails with number of carriers, all bogus. I see they have another CELERY PET on Facebook. Their email is a joke and no phone #.
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Kelly L.
May 1, 2025
I never received the item
I never received the item. They said they delivered it through USPS, and that was it. The USPS don't have the tracking number that the seller provided. Bad communication from the seller. I found out that there are many customers who didn't receive it at all.
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Victoria M.
Apr 30, 2025
Received a counterfeit cat toy
Received a counterfeit cat toy - they clearly copied the entire page from the legitimate Antarcking Wrestler website but what they sold and delivered to me (for the same cost!) was a cheap knock off. Do not buy from this website.
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Tracey
Apr 30, 2025
I got the new cat ball 2.0
I got the new cat ball 2.0, opened it straight away and switched it on for the cats who where enjoying the ball very much for 20mins then it broke.💔 so I emailed Celery pets but they still haven't got back to me a month later I even attached a photo with the ball in pieces. Myself and the cats are extremely. 😞
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Katia F.
Apr 23, 2025
Ordered from them and it was never…
Ordered from them and it was never delivered and no response from their email.
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Amy C.
Apr 23, 2025
AVOID at all costs
AVOID at all costs. Terrible communication from the company. They don’t reply at times having to chase. Sent faulty item and they were avoiding a refund. Managed to agree a replacement and they lied on the tracking details said they’d sent and it was delivered yesterday but it wasn’t. When contacted again they refused to provide accurate tracking information and say “ Hello, Pls don't worry.Your order is still in the normal transit.We will urge the logistics company to speed up the transportation. Sophier” I do not trust this company
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