Celerypets is listed under Pet Stores.
Celerypets (celerypets.com) has 256 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Customer
Like everyone else is saying, I never received my product. Ordered a product on March 21, shipped on April 2, and since then it's been in shipping purgatory. I've sent four emails, I got a canned response on the first one and no response since. Since I'm not getting responses from them I'm disputing the charge with my Credit Card company.
leigh Z.
What I ordered back in April I assumed I would never receive as today is May 29 and I just got a completely different item than what I ordered. I ordered a splash pad for my sister's cats, it was supposed to get interactive with floating fish. What I got was a baby splash pad, that is not at all interactive, nor scratch proof and the thinnest crappie product ever. I wouldn't use even for a baby. I had to laugh when I got it. It took over a month to receive and reading these reviews just a tad too late. Do yourself a favor and order nothing off Facebook. Lesson learned. Its a scammed paradise.
Courtney B.
DO NOT PURCHASE FROM THIS COMPANY!!!!! SCAM!!!! My sister ordered my two cats a mat which had fish inside for them to play with. What she received was a baby mat with fish on it- NOT what she ordered at all! CUSTOMER SERVICE did not get back to her. Product noted as one price and then there were tariff fees added on top of that, so she ended up paying $35 for something we can’t even use. LOOK AT THE REVIEWS before taking a chance on this awful company.
Nic A.
Ordered and received nothing. Contacted them and received automated reply. Try leaving a comment on their FB adverts and they get deleted. What a scam
mike V.
fraudulent company running on FACEBOOK! DO NOT BUY THEY DO NOT SEND ANY ITEMS OUT AND GIVE AUTO RESPONSES WITHOUT EVEN READING ANY MESSAGES!!!! 12 days since I paid! and nothing has been sent!!!!
Janie M S.
Received product it does not work I have not been able to get a refund
Karen W.
Finally received products. Not what I ordered. My hand doesn't even fit into one of them. Not fit for purpose. Cheap and nasty. Will definitely be going to get a refund. Don't order from this company. You will definitely regret it.
Erin
Still waiting for my product. I have emailed (since that’s the ONLY way to get information) MANY times because according to the tracking information, the product has been sitting in NY since 4/21. Continue to receive the same auto replies with the tracking number and reassurances that it’s still coming. I’ve requested my money back and have yet to hear anything. WHAT A SCAMMER!!!
