CelebritipsReviews of celebritips.com

Response from CelebritipsFeb 25, 2026

Hi Poleng! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving our customer service and the quality of the nails. We really appreciate your support! 💕

Response from CelebritipsFeb 25, 2026

Hi Christina, We’re truly sorry to hear this and genuinely concerned by your experience. This definitely sounds like a misunderstanding, and we would really like the opportunity to look into it right away. Could you please send us your order number via DM? Once we have it, we’ll review everything immediately and provide a clear resolution. Our customer service team may sometimes suggest troubleshooting steps first in hopes of helping improve the wear, but we would never intentionally deny a return that falls within our policy. Please allow us the chance to review your case — we will do our best to make this right and improve your experience.

Response from CelebritipsFeb 16, 2026

Hi Lin! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving the shape and the quality of the nails. We really appreciate your support! 💕

Response from CelebritipsFeb 16, 2026

Hi DM, We’re truly sorry for the delayed response and for the frustration this caused you. After looking into this internally, we discovered that several of your emails — including follow-ups — were unfortunately routed to our spam folder. We only realized this after seeing your review, and we sincerely apologize for the oversight. That is never the experience we want for our customers. To make this right, we have waived your shipping cost and sent you a return label so you can send the unopened package back. Once it has been shipped, please let us know and we will process your refund as quickly as possible. We genuinely appreciate your patience and the opportunity to correct this. If there is anything further you need, please don’t hesitate to reach out — we are here to help.

Response from CelebritipsFeb 16, 2026

Hi, We’re so sorry to hear this — we definitely understand how frustrating that must be, especially when you just put them on. Our team would love to look into this further and help with the best solution for you. Please reach out to us at [email protected] with your order details so we can assist you directly!

Response from CelebritipsJan 29, 2026

Hi Meghan, We’re truly so sorry about your experience, and we completely understand how frustrating this must have been—especially when you were left waiting without updates. It appears that the carrier lost the package in transit, and once we identified the issue, we sent a replacement yesterday. It should arrive very soon. Thank you again for your understanding.

Response from CelebritipsFeb 16, 2026

Hi Autumn! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving the cost and the quality of the nails. Also, hearing that you’re getting more compliments in 10–20 minutes at home than after hours in the salon is exactly why we started Celebritips. That means everything to us. 💕

Response from CelebritipsFeb 16, 2026

Hi Lucia! Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’re loving the cost and the quality of the nails. We really appreciate your support! 💕