CefalyReviews of cefaly.us

They were very nice about the return and send me a label for return postage. My experince with the device was devastating. I suffer from PHN, that's pain after shingles that remains. My neuroscience doctor, suggest that device, no knowing if it would work but it has a 90 day return so I would get my money back if it's a fail. After one experience on the low level, for 20 minutes. The nerve on the left side flared instantly. My PHN pain, became a level 10. I'm days out from using it once and still it's ignited that nerve and I'm still reeling. So all this to say if you suffer from PHN please do not use it for facial pain. A few other issues were the patches don't stick well, and their customer service has limited English and communication was so difficult. Best to stick with emails.

it's very expensive, the replacement pads are crazy expensive. I have the same problem. Just got a new pack (3 pads for 52$ delivered) and it fell off 1/2 way through. I have to tape it back on - and that changes the treatment. They won't do anything about it. I can't get 1 use out of a pad without taping it - which changes the way the device works. They say you should get 20 - which is crazy.

The Cefaly device itself is genuinely promising. When it works, the stimulation can be effective in easing migraine symptoms. Unfortunately, the experience is undermined by the terrible software. The iOS app feels like an unfinished prototype: it forces constant reconnections, even mid-session, which is the last thing you want during a migraine. Worse, the device doesn’t remember its pairing code -- you have to effectively re-pair it every time you open the app. Basic controls are missing or broken: you can’t adjust intensity from the app, and once you pause a session there’s no way to unpause it. Cefaly has clearly invested in building solid hardware but has under-invested in the software that controls it. The result is a frustrating, broken user experience that diminishes the effectiveness of an otherwise good device. Until they take the app seriously, this product feels half-baked.