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Adams All Natural (cedarwoodfurniture.com) has 284 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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die K.
We look forward to receiving this beautiful garden arbor and hope it matches expectations. Adams All Natural was very responsive and helpful over the phone and the website was user-friendly.
Response from Adams All NaturalSep 13, 2021
Hello die Kaiserin! You will love this arbor kit. We look forward to hearing how it looks once you've put it together. Take care, Holly
Holly A.
Quality product delivered 3 weeks early. Love it!!!
Response from Adams All NaturalSep 8, 2021
Enjoy your swing set, Holly! They are amazing. Take Care, Holly
Ken R.
It was easy. The related items button made it easy to look at the sets and was very helpful.
Response from Adams All NaturalSep 5, 2021
Hi Ken, Thanks so much for your comment. We spend a lot of time hand picking items that will go with and fit items and sets. So to know that it's beneficial is great to know. John
Daniel S.
Slick and quick... Ordered two chairs on different orders, shipping to two different addresses.... hope there is no confusion.
Response from Adams All NaturalAug 31, 2021
Hi Daniel, Thank you for your orders. And we see the two back to back and to two different locations. Those shouldn't get mixed up at all. Thank you for the heads up that that was intentional! Let us know if we can help in any way. Holly
Jennifer N.
I telephoned my order and spoke with John. John explained things thoroughly, was patient, and explained in detail the process. He was up front with the reason for backed up shipping at this time,(likely from pandemic related) recent shut-down, and apologized for the wait time. Overall it was an easy pleasant experience.
Response from Adams All NaturalAug 25, 2021
Hi Jennifer, Thank you for your call and order. Glad we were able to help and thank you for your patience in this very strange year. John
Carol M.
We ordered our swing over the phone. The woman we spoke with was very kind and able to answer all our questions. Looking forward to getting the swing.
Response from Adams All NaturalAug 25, 2021
Hi Carol, I spoke with you! Happy to help any time. We are here M-F from 8 to 4:30 EST. Enjoy your swing! Holly
Paul Z.
The website was easy to navigate and helpful. I ordered a “kit” bench. The explanation of the product was also very easy to understand.
Response from Adams All NaturalAug 23, 2021
Thank you so much for your comment, Paul. We've spent a lot of time over the years refining how we describe our kits. Glad to know that the way we describe them in understandable. Have fun putting it together. Mary
KZ
I purchased two gable vents in conjunction with an exterior renovation project. John of customer service (no call tree or extended wait times to be connected to a rep) assisted me initially with some sizing/rough opening/delivery questions. I subsequently placed the order. Unfortunately, my contractor cut the rough opening for the vent too large despite all prior efforts to avoid that outcome. I spoke with John again and he diligently worked with me and the factory to customize the vent to fit the errant opening. We finalized after a few calls/emails and the final product was a "Perfect Fit" in the words of my carpenter. I can't overstate the level of customer care and product quality.
Response from Adams All NaturalAug 23, 2021
Hi KZ, Happy to help any time. Glad that the gable vent worked out. That is what we are here for. Would love to be of help again. John
