Mark W.
Clunky website with mediocre usability; onsite promotions that pressure you to upgrade to a paid tier 
Update: they have made some improvements. They're more responsive to support requests than in the past. It is easier to use the system after upgrading to the tier 1 level but you do not have to upgrade. It is nice to have everything required for my license in one place. Nonetheless, there's still a lot of room for improvement. Original review:  Customer support consists of a wacky AI bot that does not know how to answer questions. No phone number to call. They may or may not respond to a support ticket. They pressure you repeatedly to "upgrade" to a paid account and if you do upgrade they start pressuring you to upgrade to the next higher (more expensive) account with dubious benefits. Many, many psychologists in my state have reported problems with this company. Hopefully our Board will terminate their contract with CE Broker but in the meantime we are stuck with an awful company to manage our CE credits.
Response from CE BrokerJul 8, 2026
We're sorry to hear this, and we appreciate you taking the time to share your experience. The support experience you described, is not the standard we hold ourselves to. Our Basic plan is designed to cover essential CE tracking at no cost, and upgrades should never feel coercive. We will request more information so we can locate your account, look into the specific questions that went unanswered, and follow up with you directly. You can also reach us at [email protected] or submit a request here: https://help.cebroker.com/hc/en-us/requests/new Thank you.