CE BrokerReviews of cebroker.com

Response from CE BrokerAug 20, 2026

Hi there, we're truly sorry to hear this — a renewal cycle showing the wrong timeline is exactly the kind of issue we want fixed quickly, especially on a paid Professional account. That's not the experience we want for you. We will request more information on this platform so that our team can look into your account and prioritize your issue. We will have them follow up with you directly.

Response from CE BrokerAug 18, 2026

Hi Stefani, we're truly sorry to hear this. Having your CME credits stuck as "not completed" when it shouldn't be is frustrating and it's not the experience we want for anyone using CE Broker. If you haven't yet, please create a support ticket for our support team here: https://help.cebroker.com/hc/en-us/requests/new. We will also request more information on this platform so that our team can look into your account further and follow up with you. Thank you.

Response from CE BrokerAug 4, 2026

Hi there, thank you for flagging this, and we're sorry for the frustration. We understand how much stress a delayed license can cause, especially when you've already paid for and completed your CEUs. We'd like to look into why your credit isn't applying and get it corrected. Could you reach out to our support team at https://help.cebroker.com/hc/en-us/requests/new with your account details? We will also request more information on this platform to look into your account further. We take feedback like this seriously and want to make sure you have what you need well ahead of your renewal deadline.

Response from CE BrokerJul 24, 2026

We're sorry to hear this and understand how frustrating it is to see credits reported as "Not completed" after you have entered them. That is not the experience we want for anyone. Resolving these issues does not require a paid plan, and our Basic tier is designed to cover essential CE tracking at no cost. We hear that the upgrade prompts felt coercive in this context, and that is feedback we take seriously. We will request more information so we can locate your account, review your credits directly, and follow up with you. You can also reach us at [email protected] or submit a request here: https://help.cebroker.com/hc/en-us/requests/new Thank you.

Response from CE BrokerJul 22, 2026

We're sorry to hear this and appreciate you taking the time to share your feedback. That is not the standard we hold ourselves to, and we would like the opportunity to understand what happened and make it right. We will request more information so we can locate your account and follow up with you directly. You can also reach us at [email protected] or submit a request here: https://help.cebroker.com/hc/en-us/requests/new Thank you.

Response from CE BrokerJul 22, 2026

We're sorry to hear this and understand how alarming it is to see a requirement flip from complete back to incomplete. That is not the experience we want for anyone, especially when your compliance is on the line. We would like to look at your specific account to identify what happened and get it corrected. We will request more information so we can locate your account and follow up with you directly. You can also reach us at [email protected] or submit a request here: https://help.cebroker.com/hc/en-us/requests/new Thank you.

Response from CE BrokerJul 8, 2026

Thank you for sharing your perspective. We understand that continuing education requirements can feel burdensome, and we appreciate hearing that view. We take our role seriously and will keep working to make the platform as fair and useful as possible. Thank you.

Response from CE BrokerJul 8, 2026

We're truly sorry for the frustration this experience caused. An 8-day response time on a cancellation request is not the standard we hold ourselves to, and we understand why the timing of our reply looked the way it did. We would like to look into the specifics of your cancellation. We will request more information so we can locate your account and follow up with you personally. You can also reach us at [email protected] or submit a request here: https://help.cebroker.com/hc/en-us/requests/new Thank you for sharing this feedback.