Consumer Credit Counseling FoundationReviews of cccfusa.org

the one in Medford Oregon is terrible. THEY WILL STEAL YOUR MONEY.DONT GO HERE THE PAYEE PROGRAM IS NOTHING BUT THEFT

I initially contacted CCCFUSA.org about a debt management plan. The first representative told me there would be a $100 setup fee but no monthly fees. Before committing, I checked with another nonprofit (InCharge.org), which had no setup fee and only a $20 monthly fee. During my second call with CCCFUSA, the tone shifted. I was told that InCharge was not a true DMP provider and that using them could hurt my credit. I later found this information to be incorrect. Near the end of the call, I was also told that CCCFUSA’s own monthly fee would be $50 per month for nearly four years — something that wasn’t disclosed earlier. I ultimately signed up but quickly realized I’d made a mistake. Upon contacting customer service to cancel, I was transferred to another representative who challenged my decision, refused to process the cancellation, and created unnecessary tension during the call. I eventually resorted to submitting a written cancellation request, which was processed in reasonable time. In my personal experience, the interaction felt manipulative and unprofessional. I believe people seeking financial help deserve transparency and a calm, respectful process — especially when they’re already under stress. My advice: compare multiple nonprofit counseling agencies, confirm everything in writing, and don’t let anyone pressure you into signing. I hope this feedback helps the company improve its cancellation procedures.

never do any transaction with this evil,liars n sacammers firm , they wont let you quit and you cannot get a refund for service not rendered they are thieves and mean people N corrupt company or firm. .they dont want to follow or obey the law that a consumer have the right to change their mind.

Holy smokes that was a horrible experience. The gal hardly gave me a chance to ask a question. She didn’t consolidate all my debt but didn’t tell me! I gave her my SS # she wanted my checking account number I said no. Plus the conversation was long I had and appointment. Said I would call back she would not listen so I hung up she called back 3 times! I said I need to see a contract first! Beware heavy sales situation. I’m upset.

BEWARE!! They agreed to push off the $100 "down payment" and first payment for me because my bills would not allot for it. Then, proceeded to take it out. When I called, they argued with me that they didn't agree to that and would have to review the recording.

STAY AWAY FROM THIS COMPANY. They literally pay your bills and make money off stretching them out over the course of 4 years or whatever you agree on. This company is predatory, the latch on and unless you call them and have a 30 minute arguement on why you can handle your own finances, they will not let it go. I got more information on APR from the credit card company than these "counsellors", turns out they try and sare you with big numbers but when you break down APR monthly the percentage rate they lower it too as compared to the one you already have is minuscule and although their low monthly payment sounds great, over the course of 4 or 5 years you end up paying as much interest as principle. I suggest a credit consolidation loan over this service which literally latches on too your finances and bleeds you.

Sep 19th I signed up for help negotiating interests down on $12,000 cc/medical debt when facing brain surgery. Sep 29th, cancelled since I'd contacted. Extremely complex to cancel though I'd multiple times confirmed I could in the first two weeks. Late October I found they had contacted my CCs and closed them. Cc said they couldn't talk to me because the company took over The company took the cowardly and lazy view that I wasn't their client But they destroyed me Consulted with three attorneys I was forced into bankruptcy and therefore years of disgusting impact to me BECAUSE they are fraudulent and did this totally illegally. It's the worst worthless "legit" business I have encountered and I work in ethical hacking/cybersecurity and see traffickers, scammers, and criminals constantly. At least they aren't hiding or acting like they are an aid. They know they are destroying lives. This foundation wouldn't even handle basic things on their absolute mistake. Also, they say it's $50/mo but the contract says up to $200/mo and they require other fees be paid. Part of why I cancelled.

Don't Trust This Company. They make a lot of promises take your payment and provide no service what so ever. They have you e sign contracts and everything that they don't honor. My credit cards are still due and must be paid today. In my opinion CCCF is nothing but another consumer fraud or rip off.