CBD Dog HealthReviews of cbddoghealth.com

This company shares in all of our concerns regarding the health of our furkids.

Quality products & Fast service

Love this company and products!!

Ordering is easy and shipping is fast. I've purchased many bottles of the different CBDs and some ointments, which are all high quality. I will continue to buy the best for my dogs.

Amazing products!!! The CBD oil has been an absolute game changer for my senior Great Dane! I am so grateful!

Soothes and relaxes my dog.

I specifically ordered the extra strength you sent me the original so I went to my order to check to see if I was charged and it said original I know for a FACT I ordered extra strength so not kool I'm very disappointed

12.02.2024 – Placed an order for my dog, JoJo, with this company, since his primary pet carer was out of stock. So, I had ordered 4 packs (their prices were exactly like his carer’s prices). They stated within 7 business days for delivery and provided a tracking number. I reviewed the delivery and it was in Sacramento awaiting distribution to my actual post office with a delivery date. When it did not arrive, I checked again and noticed this package had left Longmock, CO, transferred to Denver, CO, transferred to San Francisco, CA, transferred to Reno, NV, transferred to Sacramento, CA, transferred to Briggs, CA and there it sat. It eventually found its way back to Sacramento and then transferred to my post office. I have experienced situations like this before with reputable companies and experienced an extremely better outcome from them versus what I had experienced from this place. The ‘manager’ instructed me to seek assistance with the post office versus they taking responsibility for the issue I was attempting to explain (which was the package was ‘bouncing’ around and I did not believe it would be delivered). She refused to reship/refund. I did stop at my local post office and the clerk knew exactly what was going on. . She stated there may be an issue with their mailing labels and all they do is insert the customer’s information. I contacted CBD Dog Health again and wanted to speak to a manager, only to find out it was the same individual and terminated the call. I contacted my credit card company and disputed the charge for non-delivery. Additionally, I went on their website to post a review via TrustPilot and gave them a single star. I then went a step further and posted via Facebook. This apparently upset them and they allowed what I believe are 2 employees that decided to post laughing emojis and one instructed me to ‘dude chill out, it hasn’t been 7 days yet….’. The other just posted a laughing emoji. First, I am not a ‘dude’ but a customer so they cannot approach customers with respect. So, back and forth went the responses from TrustPilot and FB. I told them with expletives what to do with their products. I then received a personal email from them stating that my review was ‘extremely harsh’, since I went ‘public’ with my disappointment, I got what I got from these 2 individuals. Since ‘I did not elect to expedite my order’, apparently it was the post office’s issue and not theirs. Apparently, I ‘berated and harassed’ their employees and posted on their FB account my displeasure. The final straw was “I want to reiterate that we will not tolerate verbal or written attacks against our company. If you do decide to dispute your transaction, we have notes and evidence to ensure our company is protected from baseless chargeback attempts from customers.” I did cancel my dispute when the delivery showed up after all the ‘bouncing’ around. As of today, 12.16.2024, they removed and/or went private on FB and switched TrustPilot to another verification system, to ensure all they have are likes, caring, and other positive feedback. Talk about censorship! I did inform my pet carer about the incident and informed her that we will NOT be purchasing ANY products from this company and I strongly urge each and everyone of you reading this to do the same. Very, very shady……..