Christian Brothers AutomotiveReviews of cbac.com

If you are using a warranty to repair a low end knock in the engine, CBA of Hixson TN. will waste your time because they don’t want to mess with the warranty aspect of their jobs!! I Notified my warranty company of this issue and hope they drop them from being on the call list!

Thieves - totally ripped off - they caught me off guard I went in for a coolant reservoir light and they wound up finding all kinds of stuff that they said needed repairs to a tune of $4,000 and before 50 miles where up the light came on again and then they wanted another $1000.00 which included as they said a genuine jaguar part. the part is a Ford part and cost anywhere from 50 to 150.00 and the labor they wanted was another 500.00 of which the part in right in the front and takes no longer than 20 minutes to fix. I then took it to a reliable local mechanic and he said it was a loose hose and tightened it and now 2 weeks later and a lot of milage the light is still out. Christian Bros play on the name they are legalized thieves. I was severely ripped off. the free transportation is not worth it.

These guys overcharge like crazy! Stay away!

Horrible place. Quoted me than came up with a 300 diagnosis fee on top of qoute when I got there. The dealer only charged a 165 dollar fee. They were double. Made appt a week ago and when drop car off the said they might not be able to look at it that day and maybe wouldn't be finished until after that. Guys. It's just a ambient temperature sensor. Not a genius needed. Local company taking advantage of local people. Oh and don't be fooled by here's our contact because they never responded to that either. Manager should be fired

I’ve been with CBA for a long time, but this is going to be my last time visit for any service. They were trying to charge me almost $600 for 6 spark plugs and $500 for engine filter housing replacement. Also, be aware they charge you differently at each branch. I’ve tried to get a quote for a pre purchase inspection, and I’ve asked three different branches. Frisco $165, Irving $110, and the Castle Hill wanna charge me $285! They are not franchise chained shop, the price is totally dependent on the owner.

They use to be good. Over charged on a water pump and timing job for a total of almost 1300$. No itemized receipt so you can't tell where they ripped you off, and do unauthorized repairs. I've attached a picture of an estimated job at 150 an hour should be vs what I received. I will never be back. Claimed to do hoses for free, charged for them. They were the one that put the hoses on using equipment not recommended by the manufacturer of the part. Hoses shouldn't need to be replaced every 3 years unless done incorrectly. It also shouldn't cost 400 to change a hose. Lied to post- pone past warranty. Didn't honor warranty. Wanted to charge 150$ for what could be visually seen in less than a minute. Left maf sensor unplugged after service resulting in check engine light. Calipers that were put on rusted in weeks, part failed before first brake change. Told lies about things being okay when they were not. Mentioned leak on lower hose months before issue. Told me they couldn't get instalation parts recommended by part manufacturer. Could be purchased down the road at auto zone. Told me brakes were metal on metal on the back, next time told me they were okay.

I was given an over priced estimate of 1200.00 to replace an alternator and belt. This was after I already was charged 150.00 for a diagnostic to be done to find the issue. I called auto zone and was given a price of 289.00 for an alternator and 28.00 for a belt. So this place was essentially trying to charge me 900.00 for labor. Needless to say I got the work done somewhere else for less than half of what they were trying to charge me. Sad thing is that I went here because I thought it was a faith based business and I wanted to support. Poor experience.

SCAM. Sent my car in for a 30min diagnostic that was COVERED under Car Sheild. The shop PURPOSLY TOOK TOO LONG to do the diagnostic FORCING me to leave my car there over the weekend. (IF I PICKED MY CAR UP, THEY WERE GOING TO CHARGE ME 130$ FOR THE DIAGNOSTIC). Since they purposely took extra-long to do the diagnostic, they are now trying to CHARGE me 94$ for it. ABSOLUTE BS. "Christian" my ass. This is why no one believes in God anymore. Claiming to be "christian" and treating people like this.