CatsistershopReviews of catsistershop.com

I ordered three mugs from them. On the website, it says it takes 2-4 days to make the mug, and 5-7 days shipping. After 8 days, the mugs are still not made and have not been shipped. I suggest nobody order from this company. EVER!

I ordered 2 mugs before and I love them. They are gifts. Then the third one I ordered came with terrible colors. Looked like orange paint down the face. I emailed twice with No response. Just a update. They contacted me and said they will do the mug over. We will see.

I ordered a mug, actually two and one of them came in the color was awful on it, it was a brown dog and it came in the color orange! Very unhappy with it I tried contacting the company via their email and it says it's not deliverable! I checked the email again and I use the right one that they gave but it will not go through! Very unhappy with my purchase and will not be purchasing anything else from

I ordered one t-shirt on May 9,2020. I am still waiting for it. I really wanted this shirt. They keep telling me on May 16 when emailed them it's still processing and it will be shipped out by June 9. It's been processing since May 9. I still haven't received my cat t-shirt. It is now June 23. They emailed me and told me they will let me know when it ships . I was told I can't notify them until I get the t-shirt and only then if there is something wrong. They refunded me half back of the price I paid. I was scammed. I have ordered from them once before and loved the shirts I got. I thought that this company was a reliable company to order from apparently not!

After waiting almost 2 months for my tee shirt, I was very disappointed. The material is very stiff even after washing twice. The design on it feels like it's plastic. I would never order anything else from this company

COMPLETE SCAM. BEWARE. Placed my order May 5th and it was supposedly shipped on May 18th. Still waiting. Last update on DHL shows "processing completed at origin" at the Melrose Park, IL facility. I e-mail Cat Sister Shop and they keep telling me to wait another few days. And then another few days. Now they say that I can put in a claim. No refund allowed. You can only re-order. Why would I re-order? They charged my credit card immediately, but did not ship the order at all. It is a SCAM!

I ordered 2 Tee shirts as gifts on May 5, 2020, as of June 4, 2020 the items have not been received. Each time I reached out to find out where my shirts were they would say they were in processing. They refunded 10 percent. I did not ask for a refund. I wanted to know when the shirts would be shipped. Now that the shirts have been shipped it could take up to 2 weeks. My worst online ordering experience ever. I hope the Tee shirts are worth the aggravation. As of June 6, 2020, one shirt was received. No idea where the other may be. Called the phone number and you cannot speak to anyone. If you reply to Email that is sent to you, it is a no reply address. If you Email them all you can put in is your order number. Horrible experience! As of June 17, 2020, still no 2nd Tee Shirt. After much persistence the Tee shirt was finally received 6/19/20.