judy M.
Improve comfort
Not as comfortable as I would like for long use. Difficult to put on and take off. Like the cleaning with dishwasher. I do feel safe when I wear it.

The ONLY reusable FDA registered N95 with no valves or vents
Castlegrade (castlegrade.com) has 358 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Health Equipment · New York, New York
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Health Equipment · ALBANY, New York
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Health Equipment · Brooklyn, New York
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Health Equipment · Brooklyn, New York
Excellent
Showing 40 reviews with 3 stars · Clear filters
judy M.
Not as comfortable as I would like for long use. Difficult to put on and take off. Like the cleaning with dishwasher. I do feel safe when I wear it.
Brett
The design seems good, but it's very difficult to get it to establish an air tight seal on my face. I don't have any facial hair. If you breathe very gently it may stay in place, but if you do just about anything it will increase your breathing (since its restricted in the first place) and the air will find it's way out elsewhere, likely by the nose. I tired the straps both just semi-firm all the way to very tight where my cheeks are very squished. I tired it in various positions on my face. I did seem to get it decently once, so it may just take some delicate adjusting and testing to find the right spot every time. I think part of what would help me is if the under the ear strap was tighter than the over the ear strap. As far as I can tell, they are both equal length and that doesn't seem ideal for my head. It might be great for you though, everyone's head and face are different.
Clint N.
Great design, but a little too small and a little too tight for comfort.
Response from CastlegradeNov 11, 2020
Great design but 3 stars? Ouch Clint!
Rebecca
I love the idea of these masks and I have recommended it it at least 4 people who are giving it a try. I am an OT and I work with unmasked children, so a reusable and comfy N95 is a dream. I ordered the G8 size small, and while it fits my face size, I get air out the top at the bridge of my nose. To try and get a tight seal I am wearing it on the smallest notch on the head strap and the mask hurts the end of my nose. I have a larger nose, so I think others wouldn’t have this same issue. I ordered the ear straps to see if that would help and it’s way too loose, and the straps completely bend my ears down. I wish I could give this mask a perfect score, but on me it doesn’t quite work and it causes me pain to wear for an hour or more. Hoping new tweaks keep coming out because I know this company listens to customer feedback!
Response from CastlegradeNov 11, 2020
You like the idea and recommend it to others but rate us 3 stars? Ouch! that hurts!
R P.
As a flight attendant, talking is such an important part of my job, and I felt that the protection of the Castle Grade would be just what I needed. However, because talking is so important, this mask just muffles my voice too much. I am really disappointed. I wanted to love it. I may still use it in other applications, but I also have a 3 year old and it's important they hear me. I do love that the straps are around the head straps, and overall the mask feels pretty comfortable, but I'm still testing to see how long it can be worn comfortably. Edit to add: I really appreciate the quick reply from Castle Grade. It's a big part of the reason I ordered from them. And while I expected the mask to muffle my voice a bit, it just happens to be too much for work, bc my job requires constant communication. I hope that the new model is better, but I am out of the money invested in this one. I will be patiently waiting for the new version. Thank you for the update.
Response from CastlegradeNov 7, 2020
All N95 masks will effect your voice especially on a plane where it’s hard to hear in the first place. That being said we will have a new T10 coming out soon that solves for this.
Maralyn B.
These masks were exactly as advertised. I would have given them a five start for marketing accurately. However for both my husband and me, we did not like how the fit or felt on our face.
Response from CastlegradeNov 6, 2020
Maralyn! I PPE brand owned by physicians and dentists that is “as advertised” deserves 5 stars don’t ya think?! What other PPE brand does what it says?! ;) We appreciate you giving us a try. Check out the how to videos on our website or try the ear straps for an adjustment to the existing fit. It works!
Mark Jasper G.
Love the look and functionality of the mask. I do wish there was a Large or XL size offering. While the largest mask does mostly work, it feels tighter than it should and I am getting some air escaping around the top of my nose.
Response from CastlegradeNov 6, 2020
Just slide the mask down a half inch and the air should stop. Make sure you watch the how to videos and give it a few days. Form fitting masks take more time to find “the spot” but once you do you will never go back to cloth or surgical masks with limited protection.
customer
This is a nice product. However: - the business model is that of printers: the printer is cheap but the ink takes all the money. Here it's the same: the mask is affordable, but they make the money with the filters! - the large is far too small for my face and I can't wear it.