CasiopartTop-rated Online Supplier of Genuine Casio Replacement Parts.
Casiopart (casiopart.com) has 17 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
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Appliances & Electronics · MILLERSBURG, Ohio
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Appliances & Electronics · Brentwood, New York
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Appliances & Electronics · Fort Lauderdale, Florida
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Showing 4 reviews with 1 star · Clear filters
David S.
Ordered a part on Jan 17th, to this day have not recieved it. Wrote to customer service and was told it was due to weather. Have reached out several times for a resolution as it has been over a month, and have not heard back. I would advice to find what you need elsewhere
Giovanni I.
My package got stopped by the customs in Europe, asking for additional documentation. I've contacted Casiopart about it several times without getting a single reply. Horrible customer service. The whole website is automated and no one will take care of the customers.
Dameon B.
Absolutely the worse company, their customer service/support has been horrible. I placed and order and it took months to fill which isn't my issue. My package was never delivered, and when i reached out they just provided me the USPS shipping information saying it was delivered. When i responded and was clear it was never delivered they ghosted me and have refused to return any of my emails. Im out $180 dollars and this company clearly doesn't care to actually deliver on its products.
Richard M.
This is BS. Email confirmation that order placed on 6/6. Email that order "in process" on 6/10. Fine. Then, email that order "pending" on 6/28. Upon tracking the order, the same message appears, plus fact that even Casio cannot track the order, but do contact us if any questions..."???? WHAT????? Had I known it would take this long I would have ordered from another source. I can understand a 10-14 day scenario to process and ship, but 3 weeks and the order is not even trackable (in limbo) by Casio itself??? And there is no phone contact number?? NO. DO NOT ORDER FROM THIS COMPANY AND EXPECT THEM TO FULLFILL YOUR ORDER TIMELY, OR GET ANY HELP TRACKING IT.