We are a passionate company that truly believes that fashion should be affordable.
cashmeretribe.com (cashmeretribe.com) has 43 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Maria W.
You took money our my account for £23.24 I ordered 2 pairs off glasses but did not recieve them .
Response from cashmeretribe.comSep 19, 2024
Dear Valued Customer, we truly regret any issue you’ve faced. Kindly provide your order number at [email protected], and we’ll resolve your concern as quickly as possible. David, Senior Director of Customer Support, www.cashmeretribe.com
Barry O.
Scam! No goods, no response, no refunds
David Tina C.
Cashmeretribe..has horrible customer service. I ordered a tshirt & when I received it not only did it have the saying I ordered but another saying that didn't make sense. When I got ahold of customer service. They would not replace or refund my money. 1st I was offered $2 & keep my shirt & it has gone up to $6. They are horrible in customer service!!
Leanne H.
I never received what I ordered and paid for which was the ear camera that attached to your phone. They are a scam. Do not buy anything from them.
MH
Ordered two sweaters as on sale, absolute garbage, as if sewn by monkeys. I'm not kidding. Arrived very late (a month later). Basically they could have sent a sack of potatos. Cannot wear. Material is horrible. DO NOT USE THIS COMPANY. I'm out 75 US dollars. Lesson learned. Wish I had used this website or another to ensure this is a legit site, IT IS NOT. Don't waste your time and money. ZERO stars.
Alvaro
Scam. They operate under Magicport too (another clothes portal)
Steph J.
Scammers ordered 4 items from CashmereTribe.com ( for the love of god do not buy from them!! ) came to £70 paid the first installment and heard nothing for ages, when they finally turned up 1 item had a large bleach spot and 1 was torn. Contacted them 23rd October and been trying to get them to sort themselves out and just got told the damage 'wasn't THAT bad' they then kept insisting return would be too expensive for me ( return of damaged/faulty goods under the consumer act 2015 should come as no financial hit to the buyer but is the responsibility of the seller ) and offered me a $4USD refund for this. I refused that and they eventually sent me the details needed to return the items 28th December ( I couldn't send them back sooner as their website states any items returned without the correct details 'may go missing and refunds not processed' I wonder how often they use that trick ) and are still refusing to cover the cost of postage so now the bank is involved. Will never use them again
Lara G.
Had an awful experience!!! Do not order from here!!! I ordered a shirt and after 5 weeks finally received the item and it was completely the wrong thing!!! When trying to contact them about it and providing side by side proof what I ordered and what I received was wrong they were adamant it was right! Total SCAM !! And wouldn’t provide me a number to call to speak to someone in person !!
