cashmeretribe.comReviews of cashmeretribe.com

Iike other customers, I was also overcharged on my initial order and had several emails back and forth to only receive a partial refund. After 2 months in transit, I was notified my order delivered 2 weeks prior which it did not. I do NOT recommend purchasing from this company. They are not reputable nor willing to resolve disputes.

False advertising. Took 6 weeks to arrive. Item nothing like advert picture. Size wasn't true to their guide chart so HUGE on me. Misleading by picture, thought it was a chunky jumper, in reality it was a thin cheap print on material, some of print was smudged like out of focus. After 25 emails they offered me £6/$8 , they'd offered me much less initially, wouldn't allow me to return it. It actually came from China, not America, would've cost me £25 to return it. The Garment cost me £35 which I didn't mind too much thinking I was getting a chunky knitted jumper. Will NEVER EVER order from this SHAM of a company again

My experience with company was a nightmare! The amount I was charged was incorrect. It was higher by 20+ dollars. They said it was an error but they only reimbursed 13. They completely refused to issue the correct refund. Also, the incorrect items was sent. The quality of the item is bad. Tried to exchange it but I was told that I had to pay to ship it back. We had a discussion back and forth for many days but no good results came out of it. They would never admit they made a mistake and I am stuck with an item I can't use. And they don't care!! I will never order from them again!

I ordered 5 items. 1 shirt that was $39.99 was swapped with another shirt my husband will never wear and a pair of tights was not shipped $19.99. My order was supposed to ship free of charge. On my original receipt it shows no shipping. I was charged $19.29 for shipping. Which now that I called it out, is getting returned to me. Cashmere tribe CS is offering me $17 for their mistake on the miss ship and no tights and aksing me to accept it. THIS IS NOT ACCEPTABLE BY ANY MEANS, their mistake is not my problem. I am simply asking for a refund on the items I ordered and did not receive. Also, the quality is a bit sketch. no labels on the clothing stating what they are made of or country of origin. Also it took a month to get to me. They did send email updates when the items were going through customers etc. But I wish I would of known the time frame when I ordered.

I ordered a grinch sweater (or so I thought) the picture looks like a sweater but after a long wait, it arrived & it’s a plastic sweater painted to look like knit material. I tried to return it but they won’t let me. They keep saying I got what I ordered. But I don’t want this cheap thing. They offered a $3 refund on a $38 sweater. After complaints they offered $5! Scam scam scam. Buyer beware!! Cheap merchandise & terrible customer service

This company is a scam. I waited three weeks only to find out my item had been returned to sender. I thought it was my fault because I didn’t include a unit number only to do some digging and find out I had included it. Then I was told it wasn’t being shipped to the warehouse so if I wanted my item I would have to pay the shipping fee and loss of item. Then I was told they could refund me minus the loss of item. This is not to mention that shortly after my purchase my credit card was compromised and I had to get a new one. I really don’t think there is a coincidence. The emails were barely understandable. If I could attach a photo I would. PLEASE PLEASE PLEASE DO NIT BUY FROM THIS COMPANY! BUYER BEWARE.

Order 1 shirt……over a month ago, still havent received it. Tracking gives little detail other than it was sitting in customs for 2 weeks and now in North Charleston for 8 days. Dont know who they use for shipping but this is the worst service I’ve ever received. Dont know who runs this company but they should be embarrassed. Order placed on August 31, 2024

The WORST CUSTOMER SERVICE ON THE PLANET. they sent me a shirt that in no way equates to an XL in the US and they refused to refund my money back. They offered me $3, pathetic. DO NOT DO BUSINESS WITH THEM!!!!!! I told you I have given you absolutely everything I got!! You're looking for a way to stick me with a product that does not fit.