CashForUsedLaptop.comReviews of cashforusedlaptop.com

Extremely smooth process. Very fair and straightforward. Will do business again.

Do not trust the 5 star reviews, they are paid for. After leaving my Google review, this company left multiple voicemails and e-mails attempting to bribe me with $25 more to change it to a 5-star. They also claim on their website that they are BBB accredited. Check out Hummingbird International LLC on BBB. They are not accredited because they have an F. As expected, this company was completely fraudulent in their schemes of appearing to offer more for your used laptop only to receive it and come back with bogus reasons as to why it's worth less than half of what their original quote was. The laptop I sent them had sat unused for several years with maybe 10 hours of use on it and a missing battery, as it had died due to sitting for so long. That was made very clear in my initial communication with them. Before sending, I asked for confirmation on my quote as I was actually sending them an 8th generation and only 7th was selectable on their website. I was told by Joshua that a revised offer for the newer generation could not be given until I took the time to pack it up and ship it to them. They received my laptop on a Wednesday. Their website claims you will be given an estimate and paid within one business day of receiving. My e-mail I sent to them on Friday (after not hearing anything back for two days) was ignored and Monday morning they came back with a lowball offer three business days later. Not only was that revised offer less but it was less than half of what I was quoted for the older generation because of an "expired warranty" and "major marks or damage." Of course this laptop had an expired warranty, it was made in 2018. It had one tiny superficial scratch on the lid and not a single other sign of usage. Not only that, but after being informed of their new offer- the new quote on their website for that laptop model miraculously dropped in value by a substantial amount. This is a total bait and switch operation, if you still choose to deal with them be prepared to fight tooth and nail to make it anywhere near the first offer they give.

-communication was timely and they were very professional -the “offer” was less than the “original quote” but everything was explained in detail and they provided pictures as well so I could understand why they chose to adjust the prices. -I recommend selling in bulk here. There is an 80% chance you will not like the “offer” once they evaluate your tech if you are only selling one item. -overall awesome customer service and fast payout! Give it a Try!!

JZ and Joshua from Cashforusedlaptop were good in terms of communication and the overall process. Quick responses and support. I sold my new Dell touchscreen laptop to them and they provided a free shipping label and got paid quickly via PayPal. Appreciate the help. Thank you and best of luck with your business.

Straightforward transaction. These guys kept in touch with me and made the process easy. Would use again for sure.

The Pro’s: Easy transactions, respond times. The Con’s: They pay way less than what your item is worth, they will say your battery is only holding half a charge and all laptops I sent to them were brand new aftermarket batteries that I personally charged up on the laptops. They will also say things like your computer is out of warranty and any other excuse to lowball you… If this place recycles electronics why does this matter? I personally fix computers and buy hardware to get them up and running again and I also install the latest OS to everyone of them… So yes I got lowballed and if you already sent your computers in and disagree with they offer, you will have to spend more money to send them a label for them to return it to you… And by the way I was asked can I leave them a 5 star review because I asked can they send my money from check to Venmo

A very great company. The process was fast and easy. I sent my laptop in no issues and they got back to me with a fair and accurate offer. I would highly recommend

Process was extremely smooth, fair price, shipping label provided, and excellent communication during the review process resulting in a prompt payment.