Cash ExpressReviews of cashexpressllc.com

The interest rate is horrendous, the online app is lousy and the customer service officers have different versions of their process especially when it comes to payment. They kept telling me to go back and read the loan agreement while I kept telling them that the link to the loan agreement was not working. One CS Officer told me that someone have explained the payment process to me, when there was none. I have been paying since June 2026 and all along the total of 14k only went to interest!!!

Make sure you read the extra fine print BEFORE you sign flex loan document. It took me 3 months to pay off the loan (principal amount) due to "Customary fees, Daily Interest rate fee". Will never do business with them again.

My name is Thomas Cartwright and I was stranded in Glasgow Kentucky on 4/10/2026 I called the Cash Express office and spoke to an agent named Tanya and she told me to stop by and they would see if they could help. Since the store was two blocks from where I was I pushed myself to there destination. I'm a paraplegic and I was down to my last $22.00 and had no way to get a hotel or transportation to Bowling Green to take care of my financial need to get back home which is two states over. The agents in the office were Manager Ashley, Crystal and Tanya that I already mentioned. These three women worked diligently three hours between dealing with customers and helping me get funds for a flight home and a ride to the airport. Ashley handled the situation with professional decision making with compassion and concerns for my safety. I wouldn't have and couldn't have made it home without the support of the team at Glasgow #1 Cash Express in Glasgow Kentucky. I give all respects and gratitude to this organization. Thank you sincerely Thomas Cartwright.

Susie Was Very Kind An Nice To Me An She Explain All Details Of The Loan To Me.

The most evil lending site.

This is the absolute worst place to try and get a check cashed. My daughter is a minor and her co workers told her they come to Cash Express to try them until direct deposit is set up. For the love of Mary this is absolutely been a nightmare. The first time took over an hour saying they had to fill out all this info of mine and hers ...okay fine ..done it. Direct deposit wasn't set up for her next check so we come back today and low and behold ....we have been here almost an hour and a half to get a 200 check cashed with them using every excuse like our ATT is bad or oh now we have to re set up her another packet again ....... Lack of knowledge and training I would say is the biggest issue .......If your in a hurry. DO NOT COME HERE.....

This is shit, you guys sent me wrong amount of loan, you sent me 500 pesos and returned it same day before 24hrs after you sent the money. I sent the screenshots of my payment and then you cash express sent me email informing me that they received the amount and then upon checking my account now may utang pa pala ako? What happend Cash express? I did not use your money I return it minutes after you send it to me. Your terms and conditions nyo di scroll, I tried to scroll it pero sa gitna is you need to approve loan so I thought after eh approve my additional steps pa like ipakita nyo Yong terms and conditions but WALA and what you did matic you sent the WRONG AMOUNT OF MY TO MY GCASH. Scam tong ginagawa nyo di transparent Yong terms and conditions nyo.

Very friendly and great customer service