Gina Slaughter G.
Cash America at first was not courteous…
Cash America at first was not courteous from their home office location. We had accidentally lost my husband's wedding ring. He died unexpectedly and we found out too late that he had pawned his ring to buy me an anniversary gift. He has mild brain damage from an old car wreck and also a crushed ankle with rods and pins. When we found out that is where his ring was, the local branch informed me that his payment had not been made (he had died during that time) and they had sent to the corporate location in TX. The person I spoke to was obviously having a bad day. To make a long story short, they went out of their way; the original person I spoke to called and apologized to me the next day and told me my ring had been located. It was a miracle and obviously someone went out of their way to help me. My daughter is so happy now. The local branch in Knoxville (ATOMIC) has always treated Freddy with respect and like family, They were devastated to hear he had passed away. THANK YOU, CASH AMERICA for caring and being empathetic to my family.