Casas Padel Reviews | Read Customer Reviews of casaspadel.com

Casas Padel Reviews | Read Customer Reviews of casaspadel.com

Casas Padel reviews

Showing 14 reviews with 4 stars · Clear filters

Christopher H.
Dec 18, 2023
Paint off Scuff marks on racket
All was great except the new racket came with some small paint scuffed off marks. Not sure the quality of the paint or how it was handled before shipping
Response from Casas PadelJan 5, 2024
Dear Christopher, Thank you for bringing this to our attention, and we're sorry for any inconvenience. It seems there might have been a manufacturer issue. Good news, though! We've applied the warranty, and we are waiting to get the racket back to send you a new one. If you have any more concerns, feel free to reach out. Best regards, Casas Padel Support Team.
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Ft
Oct 2, 2023
Order was not processed on time
Thank you for the response. I received my delivery on Tuesday evening
Response from Casas PadelOct 9, 2023
We're truly sorry for the delay in your order, Faheem. Your feedback is important, and we apologize for any inconvenience caused. We always aim for fast processing and delivery, and we understand your frustration. We'll use your feedback to improve our services. If you have any further concerns, please feel free to reach out to us.
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Marlene Mireya De Gracia Del C.
Sep 7, 2023
atención rápida y personalizada
atención rápida y personalizada
Response from Casas PadelSep 8, 2023
Hola Marlene, ¡Gracias por compartir tu opinión con nosotros! Estamos encantados de saber que tu experiencia en Casas Padel fue satisfactoria. En Casas Padel, nos esforzamos por brindar un servicio al cliente rápido y personalizado. Valoramos tu apoyo y confianza en nosotros. Gracias nuevamente por elegir Casas Padel, Marlene. Tu opinión es muy importante para nosotros. Un cordial saludo, El Equipo de Casas Padel.
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Ross
Aug 20, 2023
Quick and reliable service.
Quick and reliable service. Got my Padel very quick and it was well packaged.
Response from Casas PadelAug 21, 2023
Hi Ross, Thank you for sharing your feedback with us! We're thrilled to hear that you had a positive experience with Casas Padel. Our team is dedicated to providing quick and reliable service, and we're delighted that your Padel arrived promptly and in excellent condition. We understand the importance of fast delivery, especially when it comes to enjoying your new gear. Additionally, we take great care in packaging to ensure that your items are well-protected during transit. Best regards, The Casas Padel Team.
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Diaz Muneton, M.
Aug 20, 2023
Nice attention.
Nice attention.
Response from Casas PadelAug 21, 2023
Hi Martha, Thank you for sharing your thoughts with us! We're thrilled to hear that you received nice attention during your time at Casas Padel. Our team takes pride in delivering excellent customer service, and we're delighted that you had a positive experience. If you ever need assistance, have questions, or want to explore our range of padel products further, please feel free to reach out. We're here to make your padel journey enjoyable and seamless. Thank you for choosing Casas Padel, Martha. We appreciate your support and look forward to serving you again in the future. Best regards, The Casas Padel Team.
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Camilo C.
Mar 9, 2023
Very good service from Victoria who…
Very good service from Victoria who helped me.
Response from Casas PadelMar 9, 2023
Hi Camilo, thank you for taking the time to leave a positive review! We are glad to learn that you had a good customer experience! We aim to offer the best selection of padel products at the best prices in the USA. We noticed you gave us a 4/5 star review. Please let us know what we can do to improve to receive a 5 star review from you. We take feedback seriously from all of our customers. Thanks again for taking the time to leave a review and for doing business with us - Casas Padel
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