Becky
Replcement at No Charge!
Despite our online purchase of your product was through a third-party retailer and we had not taken the time to find the order paperwork, a replacement hose was shipped to us and received last week.

MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingFurniture Stores · Belmont, Massachusetts
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Showing 469 reviews with 5 stars · Clear filters
Becky
Despite our online purchase of your product was through a third-party retailer and we had not taken the time to find the order paperwork, a replacement hose was shipped to us and received last week.
Kurt
Casainc umbrellas are by far the best you can buy for the money. All the materials are well made to last many summers. We have two 15’ UMBRELLAS around our pool in Florida. The colors really add flavor to the area. At night the solar lights shine all night, which is great. Shipping and communication are top notch, you can’t go wrong purchasing these beautiful umbrellas. We will continue to purchase from Casainc in the future. Thanks again Jennifer!
Response from CASAINCMar 5, 2025
Dear Customer, Thank you so much for taking the time to share your wonderful review and for your kind words about our umbrellas. We are truly grateful for your feedback! We are thrilled to hear that you are enjoying your 15’ umbrellas and that they have added both style and functionality to your pool area in Florida. It's fantastic to know that our shipping and communication met your expectations—it’s our goal to provide a seamless experience for our customers. Your continued trust and support mean the world to us, and we’re honored that you plan to purchase from us again in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your support, and we look forward to serving you again! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST)
Bill & P.
Fast delivery. Easy to put together. Rolls up and down easily. Love the lights and convenience of solar. Beautiful to look at morning, noon or night. Thanx so much.
Response from CASAINCMar 5, 2025
Dear Customer, Thank you for taking the time to share your wonderful review and positive experience with us. We truly appreciate your feedback! We are thrilled to hear that you are enjoying your purchase—from the fast delivery and easy assembly to the smooth functionality and beautiful design. It's fantastic to know that the solar-powered lights and the overall convenience have added value to your experience. Your kind words about the product being beautiful at any time of day truly made our day! If you need anything else in the future, please don’t hesitate to reach out. We appreciate your trust and are here to help anytime! Thank you again for your support, and we look forward to serving you again! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST)
customer
Came on time and works fine sonfar
Brenton E.
This is a well designed umbrella. It was very easy to put together. We went with the navy blue. It looks and feels high end. The solar LED lights are a great touch. We set our umbrella between two loungers and it gives perfect shading for both and more. Great price.
Dale B.
This is the perfect umbrella for our back yard deck. We'll built and still holding up well after 3 years. When I had an issue customer service was very responsive. Will definitely buy again when needed.
Happy W.
The order process was simple and order arrived on time and undamaged. It is beautiful. Waiting for new countertops to have it installed.
Peggy M.
I purchased a Casainc faucet from Lowe's for my remodel job and had a problem with my plummer who misplaced parts. I reached out to Casainc the company who makes the faucet and they have been so helpful in my situation. They are able to provide me with the missing parts, which is awesome! Casainc company is so pleasant to work with, very responsive and helpful. I would definitely purchase their product again as the warranty on their parts are great. I appreciate their help in this matter.
Response from CASAINCFeb 14, 2025
Dear Customer, Thank you for taking the time to leave your valuable review and share your experience with us. We're sorry to hear about the issues with your plumber and the misplaced parts, but we're thrilled to know that our team was able to assist you in getting the missing parts quickly. It's great to hear that you found our service helpful and responsive. Your satisfaction is very important to us, and we truly appreciate your patience throughout the process. We're glad that you're happy with the quality and warranty of our products. If you ever need further assistance or have questions, please don't hesitate to reach out. Thank you again for your support, and we look forward to serving you again! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST)