CASAINCReviews of casainc.com

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Please contact our customer service through email or phone, and we will promptly assist you in finding a suitable solution for your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Our products are shipped from local warehouses in the United States, typically arriving within 3-7 days. If the delivery time exceeds this period, please contact us immediately. We will promptly get in touch with the courier company and provide you with a solution. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. The product details include all the necessary dimensions for each item, allowing customers to choose an outdoor umbrella that fits their patio table. If you have mistakenly purchased an incompatible umbrella, please contact our customer service, and we will promptly assist you in finding a suitable solution for your case. Our products are shipped from local warehouses in the United States, typically arriving within 3-7 days. If the delivery time exceeds this period, please contact us immediately. We will promptly get in touch with the courier company and provide you with a solution. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Upon checking, we regret to inform you that we were unable to locate your order information. Could you please provide your order number? Alternatively, you may contact us via phone or email our customer service, and we will promptly assist you in finding a suitable solution for your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.

Response from CASAINCAug 8, 2023

Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Based on our review of your order, the option you purchased does not include solar lights. If you would like to exchange it for an umbrella with lights, please contact our customer service.We will surely get back to you and work out a proper solution on your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.