CASAINCMM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingFurniture Stores · Belmont, Massachusetts
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Showing 469 reviews with 5 stars · Clear filters
Kate S.
I was having an issue with the sensor on my touchless kitchen faucet and customer service was at the ready to help! Immediately, they offered to help via video to ensure the problem was properly diagnosed. The communication was prompt and on point! I’m happy they have offered to replace the sensor free of charge. Definitely a fan of Casinc products and would buy again!
Amos William B.
When I placed my order, they contacted me the first business day they were open. They confirmed all detail details and everything specific to my order. They shipped the order and I received it fairly quickly. From there, I noticed I was missing one of my free gifts and they continuously called me to make sure that I got it, and when I had not, they sent another one. They are super great with communication and the overall quality of their products looks great. I will be installing this weekend and I am super excited. I did buy two shower systems from them.
Response from CASAINCJul 31, 2025
Dear Valued Customer, Thank you for taking the time to share your experience with us! We’re so pleased to hear that our team was able to promptly follow up on your order and keep communication clear every step of the way. It’s great to know we could quickly resolve the missing gift and ensure you received everything as promised. We're also glad you're happy with the quality of the shower systems. Thank you for choosing CASAINC. We hope your installation goes smoothly this weekend and that you enjoy your new showers! If there’s anything else we can do to support you, please don’t hesitate to reach out. Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM – 8 PM EST)
BARET
I purchased 2 shower kits . the product is great quality and customer service is very prompt professional and very courteous. I wouldn't think Twice about buying from this company thank you so much great service and product
Steve
We love our faucet with a handheld sprayer. It looks expensive, but was reasonably priced. I contacted customer service after a piece came off of the top of the sprayer, and I couldn't be happier with the response. Dianne gave us options and came up with the prefect solution for our issue. She was prompt, followed through, and was patient and thoughtful. I'll recommend their products to anyone needing a faucet. Thank you.
Alex A.
I purchased the Casainc kit for my first shower remodel. I liked it so much, I purchased a second unit for my second bathroom remodel. The product had all the features I was looking for. It works great and it is beautiful. I am in Arizona and our water is very hard, I like the chrome finish as it is super easy to clean and after two years, it still looks new. BTW, I did a self-install and it was super. Overall, i would highly recommend this product.
Response from CASAINCJul 31, 2025
Dear Valued Customer, Thank you for taking the time to share your experience with us! We're thrilled to hear that you were so satisfied with your first CASAINC shower system that you chose to purchase a second one for your next bathroom remodel. It’s great to know the product met your expectations in both function and appearance—especially in Arizona’s hard water environment. We're glad the chrome finish has held up so well and that your self-install went smoothly. Your recommendation means a lot to us, and we truly appreciate your continued trust in our products. If there’s anything else we can do to support you, please don’t hesitate to reach out. Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM – 8 PM EST)
Kevin
Yamy was a great help to me. She went the extra mile to make sure my project got completed.
Cameron N.
Great product that also looks fantastic, can’t beat the price considering you don’t need to buy a rough in valve or diverter valve. Also really enjoy that the rain head height is adjustable and how easy it is to do. Installation process was much easier than other products I have installed from different companies.
Leslie H.
Jennifer was extremely helpful. I needed to replace my umbrella covers and she made it happen.