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Happy customer
I had ordered a chair through Best Buy. When the chair arrived one armrest had a place that wasn’t sewn. After contacting Best Buy I was informed that I had to go through a third party. I was very nervous from previous issues with other companies but I have to say once I was able to get in contact with them they were informative, kept me up to date throughout the process and I just received the new armrest.
Response from CASAINCFeb 18, 2025
Dear Customer, Thank you for taking the time to leave your valuable review and share your experience with us. We are thrilled to hear that, despite your initial concerns, we were able to assist you effectively and keep you informed throughout the process. Your feedback means a lot to us, and we're glad we could resolve the issue with the armrest. If you need anything else in the future, please don’t hesitate to reach out. We appreciate your trust and are here to help anytime! Thank you again for your support, and we look forward to serving you again! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST)


