CASAINCReviews of casainc.com

Response from CASAINCJan 10, 2024

Hi Ricardo! Thank you for your feedback and bringing this to our attention! we would love to make this right for you! Please contact us as soon as possible so we can get you any missing parts that you need! Our contact info is listed below, when contacting us please have your order number ready so we can research this for you! Thank you and we look forward to hearing from you. Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.

Response from CASAINCDec 14, 2023

I apologize for the inconvenience and delay you've experienced in obtaining the part you need. It's frustrating when you're unable to get a clear timeline for shipping, and I understand your concern. To assist you further, I recommend reaching out to our customer service team again and expressing your concerns about the lack of information on the shipping timeline. While I don't have real-time access to specific order details, our customer service team should be able to provide you with the most up-to-date information available. If possible, ask if there are alternative solutions or expedited shipping options to address the delay. Please contact our customer service through email or phone, and we will promptly assist you in finding a suitable solution for your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking your precious time to leave your review. CASAINC has never sold T-shirts. In fact, we are an online home improvement and decor brand specializing in bathroom and outdoor products. You might have mistaken the website for your purchase. If you have renovation plans, feel free to visit our official website at www.casainc.com for your selections. Email: [email protected] Call us (9-8 EST): +1 888-257-3857 CASAINC Support team.

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Based on our review of your order, the option you purchased does not include solar lights. If you would like to exchange it for an umbrella with lights, please contact our customer service.We will surely get back to you and work out a proper solution on your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.