brad G.
cute table lamps
bought some cute table lamps for my kids. one of them didn't work correctly and they immediately sent a full replacement. rare to find such good customer service and prompt action. i would buy from them again!

We make light worth living in.Casa Di Lumo is a House of Light — a curated catalog of sculptural lamps, portal mirrors, character figurines, and smart-light accents, chosen one piece at a time. We're not a fixture company and we're not a studio; we're a house — a curator with a roster. We hunt the pieces, photograph them against real walls and real evenings, and only carry the ones we'd live with ourselves. Every piece is made to anchor a room, not disappear into its corner. Light isn't a finish — it's the room.What we carry comes down to three things, done right:Daylit Objects — sculptural lamps with a day job. Mushroom lamps, fluted-glass table lamps, character figurines, and hand-finished metal floor lamps that hold a room while the sun's up and quietly change it after dark.Portals — mirrors that turn into something else. Real mirrors by day; after dark they open into corridors of RGB light. Wall-mounted, in a range of shapes, and controlled from your phone.Smart Light — color you can script. AuraPanels, Nexus floor lamps, and smart bulbs that respond to a scene, a song, or a Tuesday night: app-controlled, voice-friendly, and matched to your own palette.Every piece starts on paper, gets prototyped against a real living-room wall, and only goes into production once it earns its place up close and across the room. We over-spec the parts the eye sees and the parts it doesn't — brass that won't tarnish, acrylic edges polished to glass clarity, and RGB built to glow the same way for years. Shipped worldwide, backed by a warranty and a money-back guarantee.We make for people who notice the corner — renters and owners alike who pick one thing per corner and want it to be the right thing. We don't sell lighting. We sell the moment a room turns on.
Casa Di Lumo (casadilumo.com) has 198 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 143 reviews with 5 stars · Clear filters
brad G.
bought some cute table lamps for my kids. one of them didn't work correctly and they immediately sent a full replacement. rare to find such good customer service and prompt action. i would buy from them again!
julia H.
This company have the best customer service ever !! I never ever any another business do so professionally solution and replay !!! Best ever
Shane R.
Casa Di Lumo provided comprehensive support and was in constant contact with me to resolve a problem I had that was on going for some time. Something happened one day some time ago where about 200mm in two sections stopped lighting and the colour charged relative to the remote. Ie Red was Blue etc. I was disappointed and as I had bought from a local auction here Australia, thought there was nothing I could do. Recently I found the makers of the infinity mirror. I wrote asking for their help and was surprised to receive an immediate email offering help. Long story but it turned out to be a program issue, and now it is fixed and running perfectly. Every time I look at it, I am filled with joy. 1st because it is fixed and 2nd it is an amazing mirror and has always brought me joy. When i have something on my mind I sometimes stand in front of it and let my mind wonder into infinity. Great service and product support for their product, even though I wasn't their customer. They are very proud of their products. I've got the large infinity mirror. Now I want 2 small infinity mirrors to hang each side.
Judith W.
I don’t know where to start. I bought a lamp from Casa Di Lumo and it is one of my favorite things. I was having an issue with it and this company went above and beyond to resolve it. I have not been treated with such kindness and goodness in a very long time. I would give them ten stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Teresa M.
Excellent customer service. I thought my pyramid lamp was damaged. I sent photos to customer support and got a response immediately. I needed to remove the film from the product. It’s a stunning lamp, very unique, and will be a conversation piece!
Julien G.
Great experience with Casa Di Lumo! I had an issue with my Infinity Octamirror, and their customer service was fast, professional, and very helpful. They resolved everything quickly and made the whole process smooth. I’m very satisfied and highly recommend them.
Mauricio
Return of item bought was easy and efficient. Emails explained the process well.
lauren H.
I have had the delightful experience of Casa Di Lumo's customer service on a few occasions, including a couple of orders where I had issues with items delivered. (Mostly bulbs for bubble girls are not working.) They were prompt and attentive, made sure I was satisfied, and even offered a discount when I contacted them after accidentally breaking a Bubble Girl shortly after purchase. That IS exceptional customer service. I would definately purchase from them in the future. Thank you for all of your help, especially Ellie!