cartclick.coReviews of cartclick.co

I placed an order through Paypal authorizing one transaction for the product. All went smoothly and I received my item in good time. However when I checked my bank statement I had been subscribed to a Trust Rewards Membership of $29.95US ($52.00 NZ). I was refunded this money after complaining however that was a fraudlulent transaction and I dare say it was hoped I would not notice. Also, Paypals system failed miserably.

I ordered the wrong size and reached out to ask if an exchange was possible. They ended up sending me the correct one free of charge and let me keep the original. That was unexpected and really appreciated.

I did not receive what I ordered and now they are trying to charge me a monthly subscription fee. Do not order from them!

The Cust Svc from rep Loren to correct unrecognized charges from CartClick. He was able to assist and clarify. I had not seen the OPT IN for the service and was not sent any info that stated how I could use it, therefore, never did and don't want the service. CC needs to send an intro notice and make it more obvious.

I forgot the young ladies name, but she helped me out. I really appreciate her customer service. She was awesome.

Had a minor issues with tracking (turns out it was the courier's fault), but CartClick stayed in touch the whole time, updated me every step of the way, and even followed up after delivery to make sure I got it. That’s how you earn a loyal customer.

I haven't received my order yet but so far customer service has been outstanding. I will update again when i get my order.

My order got damaged in transit, and I expected the usual runaround... but nope. I sent a photo and they replied within a few hours with an apology and a replacement already on the way. No hassle at all. That’s what I call proper service