CarshippingexpressReviews of carshippingexpress.com

Sophia Johnson was a good CUSTOMER SERVICE , she did a great job to finish the order delivery my car on time and gave us a good price. Thank you! This is the good service that I recommend.

Well, the representative was very polite. The original cost was very good, so I picked her for the cost and the politeness. After being told the driver couldn't make it, I had to call the seller to keep them informed. After so many days, and the seller expectation of going on vacation the following week. It got chaotic, but the representative was very kind. But then the big whammie happened and they couldn't find a driver, and cost went up from($425-900), very disappoint, bad experience from that. But by the end, I have the frame and the Gentleman was paid. All in all, I say I never had the ability to dispute the changes, or who knows what would have come out of it, which did make it preferable contract. Not sure if I'll ever do it again.

Sophie Johnson was very thorough and helpful throughout the process. Our cars were delivered on time.

Gave me $300 rate to pick up and drop off. Said it will be pick up next day but didn’t because of some “technical” issues. They were nice to stay in touch constantly but later change the rate to $950. I would have believed them if they were upfront with the business and their rate but changing later what you already have committed is wrong. The delivery guy was nice.

Had a fantastic experience working with carshipping express. I will always recommend them to family and friends and hope to work with them over and over again. Thanks for the awesome experience.👍🏾👍🏾👍🏾.

This company is a scam and reviews are not legit. They give you a low rate to lock you in and cancel last minute and ask for a higher rate. All the names are also fake. Daniel who is the driver they match you first it's their own staff and not a actual driver. You end up paying more than others and go through a stressful process

WARNING — My experience with Carshipping Express INC was an absolute nightmare and appears to match a disturbing pattern reported by many other customers. I contracted with this company to ship my car for an agreed-upon price of $650. Pickup was scheduled for 05/15/2026 and delivery for 05/18/2026. The car was NEVER picked up. Then, after missing the pickup date entirely, Sofia from the company contacted me on 05/18/26, which was supposed to be the delivery day, demanding $1900 just to get the vehicle picked up, tripling the originally contracted price. When I refused to be pressured into paying thousands more after they failed to perform, they attempted to charge me a $200 cancellation fee despite never transporting the vehicle. After researching further, I discovered multiple customers reporting the exact same pattern: * low initial quote, * delayed or missed pickup, * sudden massive price increase, * then pressure tactics and deposit/cancellation disputes. At that point, this no longer looks like an isolated issue. It looks like a business model. I strongly encourage anyone considering this company to read reviews VERY carefully before signing anything or paying a deposit. In my opinion, this was one of the most unprofessional and misleading companies I have dealt with in a long time.

Had a hiccup but Jennifer was on it and negotiations were quick. She had driver there in hours.