Steven L.
Bait and Switch--Non-refundable Low Quotes
This company will quote attractively (unrealistically) low transport charges. But, when you review their contract, it says that you will have to pay whatever the actual charge by the transporter is at the time of delivery or have your vehicle withheld. Moreover, it says that, once they assign a transporter, the entire amount they originally quoted you is non-refundable. They will not agree to give a firm price. After lots of pressing, "Ronnie Johnson" of this company (I suspect this was not his real name and is a name used by multiple call representatives) admitted that their quoted amount would go up and would not agree to amend the contract to allow for a full refund if I didn't want to go forward after hearing the final price. So, for the unwary, they accept the attractive quote, pay it, and then find out they owe probably double or more. Final straw--if you had to sue them, the contract says the lawsuit has to be brought in Novia Scotia!