Customer
A scam
A scam. We booked car rental with Easy Jet. The booking was called Easy Jet car rentals. It wasn't. Car trawler oversee but neither Easy Jet nor Car trawler take any responsibility for the car dealer who you do not know until you arrive at your destination and find out it is not Easy jet! We found out it was not the car we ordered nor was it like for like it was a battered and beat up old car with broken tail lights. There was no other car available It cost us a fortune and it seems that the Credit card deposit which is waivered on returning the car was actually taken straight away! So we couldn't even go elsewhere having paid up front for the car and the border passes. Next we found out where the windscreen wiper lever should be It wasn't, there was a hole. So stranded with Easy Jet denying responsibility. But Easy Jet took our money and not only that charged us twice. Fortunately I noticed and got the cost of the second car refunded. Nevertheless we have no driveable car and are £900 down and stranded.



