Muhammad U.
It was a worst experience of my trip to…
It was a worst experience of my trip to London. I paid full amount in advance and when I reached there, the office was closed. Zero out of ten service. Very disappointing
EasyJet Airline Company Limited, styled as easyJet, is a British low-cost airline headquartered at London Luton Airport.
easyJet (cars.easyjet.com) has 557 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Muhammad U.
It was a worst experience of my trip to London. I paid full amount in advance and when I reached there, the office was closed. Zero out of ten service. Very disappointing
Cindy M.
Inadmissible !!! Attention si vous reservez Avec une CB française (carte de débit) vous devrez Pour une semaine verser plus de 300€ supplémentaires pour une assurance sur la caution qui ne sera pas remboursée. Et si ça ne vous convient pas de payer ce supplément aucun moyen d annuler la réservation !
Matthew D.
WARNING - do not use Easyjet hire car Clearly now having seen the many reviews before mine Easyjet are complicit in illegal activity. We booked through Easyjet and on arrival in Croatia found their supplier, Avant Car, immediately had a charge to take the car to an Island (we stayed on Brac). Worse was to come as having looked after the car as I would my own Avantcar identified some minor scrates on the uderside of the front bumper. I refused to accept responsibilty as I had not casued them but they chared my credit card £603 even without authority. On retrun to the UK I find Avantcar and Easyjet both have reviews as bad as they get and can se previous customers of Avantcar have been charged for what appear to the exact same damage. Use the samll claims courts people as Easyjet need to be taken to task!
valou
Ayant eu un retard de vol à cause des grèves et pas d internet sur mon téléphone à l’arrivée à l aéroport je n ai pas pu répondre au chauffeur qui m avait laissé un message sur whatsapp (bien sûr en arrivant ce n est pas la première chose que je fais quand on a tout les contrôles de sécurité )pendant que j étais en vol et je ne l ai vu qu en arrivant beaucoup plus tard Donc le chauffeur n étant pas là à notre arrivéj j essai de contacter le service client qui essai de le contacter mais toujours pas de chauffeur 2 h après j ai donc annulé au bout de 2 h d attente et de recherche de l agence introuvable EasyJet ne rembourse pas même quand ce n est pas votre faute et demande des justificatifs (qu alors c est leur compagnie qui doivent leur fournir le retard de vol) Très déçu je ne reprendrai pas de location avec EasyJet la prochaine fois
Ashley Van Der W.
I would rate 0 stars if I could. We tried to book a car on easy jet car. The payment failed 3 times (error message online). Or so we thought … I noticed 3 payments had come off my account. I had already booked with someone else given I could not get a booking with easyJet. Therefore, all I could do was cancel all the bookings. They then had the audacity to charge me a cancellation fee for cancelling when it was THIER FAULT. Now I’m out £100 when I did not even book anything.
David A.
I booked flight and car hire via EasyJet to make life easy - but never again! When my flight was delayed, EasyJet sent me a message to contact their car hire number, which is operated by CarTrawler. They updated my car hire booking but said there was a £56 change fee that I needed to pay there and then, but which would be refunded within 5 days. 11 days later there is no sign of the refund. They have sent me a transaction receipt confirming the refund, and advised me to contact my bank, which I have. All in all I have spent 2 hours on calls and web chats and still have not received the £56 refund. Far, far too much hassle! I booked car hire through EasyJet to make it easy - never again!!
Rob M.
Absolutely do not use their car hire service Book directly with one of the big hire companies. Easy jet use a small very unprofessional unpleasant company who will rip you off with insurance and any damage you cause starts at £500 for a small scratch! Avoid this tacky extra easyJet are selling
lea caroline L.
Des escrocs qui travaillent avec des escrocs !! ne réservez surtout pas votre véhicule avec eux !!