Bloomington Carpet OneReviews of carpetonebloomington.com

Simple to get in touch and place order. Their staff is always in hurry.

To make it simpler for your site to get to your expert work and make me your fan, I generally need your help. The site's illustrations are no better, however so please thank you for improving it.

For the most part I'm pleased with the experience. The carpet and flooring looks nice and the contractors used to install the carpet/flooring were very good. There were a few issues with the flooring, but the contractor has been very responsive to me, directly, and he's been mindful of fixing defects promptly. My biggest concerns came pre-install but after my flooring had been ripped up. I was told by the install contractor that the flooring we chose was thinner than the tile that had been ripped up and there would be a noticeable gap in between the flooring and the appliances/cabinets. He further informed me that this should have been explained to me by the Carpet One sales associates, so that we could make an informed decision on this purchase. This was never mentioned by any reps at Carpet One - and two of them even visited our house. The installers ended up doing a fine job and gaps are not noticeable but was very unpleased that this was not mentioned. It seems as though this would be a common occurrence for Carpet One and something sales associates should explain. In regards to the carpet install, the installers themselves did a good job. But they didn't know all of the areas of my lower level that were to be carpeted. Had I not worked from home that day they would have missed an entire hallway, and possibly carpeted my laundry room instead. This is another thing that I'm still confused about - how the installers don't know the entire are they are supposed to install the carpet in. Would I use Bloomington Carpet One again? Probably. But this process was not entirely smooth.

Guys did a great job cleaned up after the work was done.

Fair pricing, friendly and helpful staff, great follow-up by Margaret, and they lived up to their warranty. Quite pleased!

The salesperson was great.! Little confusion the day of installation with carpet installers but quickly resolved with phone call back to the office. LVT flooring installers were great!! Too many carpet seems in well seen places in living room- only complaint. Quality of carpet and LVT is nice.

I experienced a unique situation. Where the carpet was spliced, there was a color difference between the two pieces. This was a manufacturer issue, not an installation issue. Rather than have the carpet replaced and have to move all of the furniture again, I worked with the manager of installations to have the lighter carpet piece dyed to blend in with the darker colored piece. The dyer did a good job and I don't notice the color difference anymore. The installers were excellent. They were brothers who enjoyed working together. I love the Lee's carpet. It is high quality with an excellent warranty.