Bloomington Carpet OneReviews of carpetonebloomington.com

Wonderful to work with. Neat workers. Great carpet and padding.

Great Customer service. Shelley is a gem.

Installers were top notch and received great support from Jennifer in sales.

Excellent service from working with Shelly to all the different install groups. The flooring materials are top quality and we couldn't be happier.

Good service, timely installation and very nice result.

I think Carpet One is top notch. Their customer service is beyond anything I've ever experienced. Last year when we had carpet installed they did a phenomenal job from helping us pick out what would go well in our basement and match with our lifestyle (five little kids, two dogs, and a busy basement room we wanted to feel warm and friendly and inviting that would see a LOT of rough foot traffic). Eric was our salesman, and he took tremendous care of us. Price wise, they actually came in less than doing something through Menards or Home Depot, which was a surprise to me, and their installers were polite and they were fast and meticulous. My house was as clean when they left as when they walked in to install the carpet. Fast forward to a year later when our basement flooded. Carpet One was out in a flash replacing the padding for us. The carpet was thankfully totally fine (such high quality stuff they sell), and the pad was an easy, and relatively inexpensive fix (comparatively). Our basement flooded on a Thursday and by Thurs evening we had everything ripped up and drying off. By Monday at noon the entire basement was back to normal, as if nothing had ever happened. We had a little snafu with the billing, which truly was more on my end than on theirs, and Eric stepped in and worked with us and the billing department to come to a resolution. I will continue to use them for the rest of my home and will recommend them to anyone shopping around for flooring.

Very pleased with our sales associate, Jennifer. She offered great insight and several carpet options for our new addition that met all our needs. I would highly recommend Bloomington Carpet One to anyone looking to replace, ugrade or newly install carpet in their home. The experience was positive from the beginning to the end.

Everything from carpet selection through install was great!! Very impressed with the customer service!!