Carpeteria Carpet One Floor & HomeReviews of carpeteriacarpetone.com

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I recently purchased flooring from Carpeteria Carpet One Floor & Home, and the entire experience was incredibly smooth and professional. Their team guided me with genuine care, helped me choose the perfect style, and handled the installation with excellent craftsmanship. I’m truly satisfied with their quality and service, and I’ll confidently return for any future flooring needs.

We had so much help from Lina at Carpeteria after our house was flooded. Lina helped us replace the existing carpet and get the new carpet laid with a minimum of fuss. Carpeteria also have excellent experienced people to install the carpet and this was really appreciated.

We have had a wonderful experience at Carpeteria Carpet One, Jack, at the San Marcos store, is a superb salesperson who follows the entire purchase and installation process and cares about customer satisfaction. He found excellent, highly skilled installers, Lazaro and his two work persons who installed the carpeting in our home. The installation team laid the staircase carpeting perfectly, as they did the entire project, and even cleaned up afterward! It was our pleasure to receive such excellent service!

Friendly and knowledgeable service, helped us find a great carpet for a great price. Super flexible and accommodating for our install, we had to reschedule last minute and they bent over backwards to help. The install crew also did a fantastic job, very professional and left the place spotless when done. Highly recommend these guys!

I was in the escrow process and wanted to change out the flooring on my new home prior to moving in and taking possession. I walked into Carpeteria Carpet One and was warmly greeted by Robert Murphy. I knew nothing about flooring, except what I didn't like. Robert took the time to ask questions to learn about what I wanted, understand the style of the home and helped me explore several flooring options. Robert is professional, relatable, knowledgeable and dedicated. I always felt like his highest priority and most important client. Once he knew my criteria, he provided immediate recommendations on colors, styles and materials to consider. He opened up my aperture. Little did I know he is also an interior designer and his recommendations exceeded my expectations! I travel often and Robert was very responsive to emails with pictures of flooring samples, along with updated quotes. Knowing my timeline was very tight, Robert went out of his way to personally measure my floors and stairs very early on a Saturday morning. He was early for the appointment, brought several samples and took his time capturing every detail, measurement and unique angle. I shopped around, and spoke with several flooring stores. No one was as responsive and thorough as Robert. I had a quote within hours with great fidelity. Robert also guaranteed the work would be done prior to moving. It wasn't just Robert who impressed me. The Project Manager was helpful in managing my expectations, and the installation team was on time and courteous. They were aware of my aggressive schedule and told me they would be done a few hours prior to the movers showing up. They worked extra hours and finished a day earlier than expected. The quality of the work did not suffer and we were beyond impressed with the outcome! Even in the days and weeks since finishing the flooring, Robert followed up to see how the floors were and if I had any concerns or questions. The entire process was stress free. From start to finish, and even beyond, Robert Murphy and Carpeteria Carpet One have you covered!

Robert Murphy was amazing! He was very pleasant to work with. He was very professional and knowledgeable of what he does. He went above and beyond from sale to installation - making sure that things are done on time and correctly. If you ever need flooring, go to Carpet One on Morena Blvd and ask for Robert! He will work with you to meet your budget - that's what he did for us. Thank you, Robert, for making our experience with Carpet One so easy and stress free! Both my husband and I love our new carpet. :)

Hey John Media was awesome to work with. Been Building a new Home for about a year. Talked to a lot of floor People. We went with John because he genuinely cared. And his knowledge about floors and carpeting was exceptional! John's the Best! Ralph