Fabio Z.
Great service,professional team …
Great service,professional team installed. 1,2,3 done. Perfect!
Carpet Baggers- Your Charleston Carpet & Flooring Store! As part of the community since 1992, Carpet Baggers has been serving the Charleston, SC and surrounding areas with a simple philosophy. We care! We live here, we work here and we support our community. We want a relationship with you, not for just this time, but also the next time and the time after that.You won’t find any sales gimmicks or tricks at Carpet Baggers. It is simple to shop for the flooring you need.Not sure what is right for your lifestyle and decor? No problem. Our sales staff has over 200 years combined floorcovering experience. We pride ourselves in continuing our education: from design seminars, product training, installation techniques…to the latest innovations, we are constantly looking for ways to serve you!
Carpet Baggers Carpet One Floor & Home (carpetbaggerscarpetone.com) has 103 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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103 approved reviews, newest moderated first
Fabio Z.
Great service,professional team installed. 1,2,3 done. Perfect!
Jean O.
My experience with Carpetbaggers was excellent. Everyone at Carpetbaggers is so friendly, knowledgeable, professional and accommodating. The installation crew was top-notch.....they were very eager to please ...making sure I was satisfied at each phase of installation. They also were very careful in handling my furniture and they were super at clean up. I love my new floors! Kim Hood was the Sales Associate handling my order and installation.....she made the process pleasant from start to finish.....everything took place just as she said and on schedule.
Response from Carpet Baggers Carpet One Floor & HomeSep 21, 2017
Thank you, Jean, for leaving us a review! We are glad to hear you love your new floors and looking forward to seeing you again!
Jana
In spite of everything going wrong that possibly could during the work, I would go back to Carpetbaggers. In fact, this is our 4th round with them. Glenn is a very personable, conscientious salesman and did everything he could to remedy what became a comedy of errors during the installation of flooring in 4 rooms in our home.
Response from Carpet Baggers Carpet One Floor & HomeSep 11, 2017
Thank you, Jana, for leaving us a review! We know installations don't always go as smooth as we hope but we are glad to have remedied it for you and look forward to helping you a 5th round!
Frank P.
They did a good job were neat and cleaned up after themselves. They did the job in a timely fashion and they were professional in their work and relations to us.
Response from Carpet Baggers Carpet One Floor & HomeAug 25, 2017
Thank you, Frank, for taking the time to leave us a review! We're glad you're happy with the floors and service and look forward to working with you again!
Jen
Sales experience started off great but turned high pressure. Expected some floor prep as part of the installation but the team didn't do any, which is apparent in some very soft spots. When I reached out to the sales person about the problems with the installed floor, at first I got a we'll send someone out and then nothing. Completely non-responsive. The floor looks great. There are places we'll have to pull it up and redo it, Product was great, the overall experience wasn't.
Response from Carpet Baggers Carpet One Floor & HomeAug 2, 2017
We are sorry to hear that your experience with us at Carpet Baggers was not up to expectation, Jen. Please reach out to us at 843-571-0013 and ask for Sean so we can help address your concerns and find a solution. We look forward to speaking with you.
Janice R.
Carpet Baggers sold and installed Luxury Vinyl Planking in my home. The salesperson was courteous and knowledgeable. The installers were professional and polite. The installed floor looks great. The installation was impeccable. I highly recommend this company for your flooring needs.
Response from Carpet Baggers Carpet One Floor & HomeAug 2, 2017
Thank you, Janice, for the kind review and recommendation. Our sales staff works their hardest to bring our customers the best experience. We look forward to helping you with your future flooring needs!
Tracey W.
5 Stars! They are extremely knowledgeable and customer focused. Would recommend them to anyone!
Response from Carpet Baggers Carpet One Floor & HomeJul 17, 2017
Thank you, Tracey, for taking the time to give us a review! We really appreciate the recommendation and look forward to working with you again!
Nancy B.
Very helpful and available. Everyone I have had contact with could not be nicer or more helpful. They were timely with scheduling. Everything was as they said it would be. They were there when they said they would be, which is a big deal in construction, to me anyways.Could not be happier with my flooring.
Response from Carpet Baggers Carpet One Floor & HomeJul 14, 2017
Thank you, Nancy, for taking the time to give us a great review! We like to be honest with our customers and deliver what we promise. We look forward to helping you with your future flooring needs!