HITOPOULOS & CARROLL, L.
Well done job in a timely manner but....
Well done job in a timely manner and for a fare price. Docked one star because of damages done to baseboards (hallway, living room and bedroom) which were not repaired or scuff marks on white baseboards which were not painted over. Also, one big, fat dirty handprint on a wall which was not there prior to their doing the work. The apartment was empty, they got the key and did the work entirely unsupervised by us. Whether a Carpet Baggers supervisor or the sales person went behind to review workmanship, I do not know. We received no call as to the fact that they needed to repair/replace parts of baseboards or the need for paint, which we could have directed them to extra paint. Still willing to use them again, but will be more diligent on our end to ensure they repair/paint or clean up after themselves.
Response from Carpet Baggers Carpet One Floor & HomeJun 5, 2018
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you were happy with the job and that it was completed in a timely manner and at a fair price. We will also use this feedback in the future to improve the experience for all of our customers. Thank you again.


