Carolina Legal Services Reviews | Read Customer Reviews of carolinalegalservices.com

Carolina Legal Services Reviews | Read Customer Reviews of carolinalegalservices.com

Carolina Legal Services reviews

62 approved reviews, newest moderated first

Timothy M.
Sep 3, 2020
I'm not happy at all
I'm not happy at all. It took you too long to set up my account. You won't work with me to pay of the smallest of my debt. Wt are you teling me what a positive experience this has been?
Response from Carolina Legal ServicesSep 4, 2020
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team Reference ID: GT-3806672
Report
Samantha M.
Aug 8, 2020
The customer service of Carolina Legal…
The customer service of Carolina Legal Services has been incredible from the start. I couldn't be happier with the program. The communication is excellent and I've been informed and reassured every step of the way!
Response from Carolina Legal ServicesAug 10, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Report
Stanley Alan M.
Jun 9, 2020
Answered my question
Answered my question
Response from Carolina Legal ServicesJun 10, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Report
Barney P.
Jun 5, 2020
It is a pleasure working with Carolina…
It is a pleasure working with Carolina Legal Services. They are on track to finish up where they said. Friendly and very helpful.
Response from Carolina Legal ServicesJun 8, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Report
Laura R.
May 11, 2020
She was very helpful today with my…
She was very helpful today with my questions and had answers pretty quickly to my questions to her. Enjoyed speaking with her today. Forgot to write her name down.
Response from Carolina Legal ServicesMay 12, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Report
Jimmy H.
Apr 24, 2020
Excellent service and communication!!
Excellent service and communication!!
Response from Carolina Legal ServicesApr 27, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Report
Richard P.
Apr 14, 2020
Nice job!
Every question was answered and it was straight forward. Thank you!
Response from Carolina Legal ServicesApr 15, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Report
Chris M.
Mar 30, 2020
Very personable and knowledgeable…
Very personable and knowledgeable professionals.
Response from Carolina Legal ServicesMar 31, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Report