Carolina Legal Services was founded on the principle that legal preparation and effective case management should be accessible to all. Our practice areas include: Business Law, Bankruptcy, FDCPA, Corporate Law and Wills and Estate Planning. Call us for...
Carolina Legal Services (carolinalegalservices.com) has 62 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Raleigh, North Carolina
Excellent
Legal Service Providers · Greensboro, North Carolina
Excellent
Legal Service Providers · Goldsboro, North Carolina
Excellent
62 approved reviews, newest moderated first
Terra J.
The people are professional, prompt and eager to answer your questions.
Response from Carolina Legal ServicesDec 14, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Sheila K.
I am very thankful that Carolina Legal Services is taking care of my financial issues that I have experienced. When you call they are very professional and explain all questions you have so that you understand what is happening in your situation.
Response from Carolina Legal ServicesDec 14, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Donovan J.
Carolina Legal Services has been super helpful and transparent with how they go about helping me to consolidate and pay off my credit card debts. They followed up every step of the way to make sure that I understood the process. Thank you Carolina Legal Services!
Response from Carolina Legal ServicesDec 4, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Jodi P.
Service was great!
Response from Carolina Legal ServicesNov 30, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Christina
I email to complain I got served papers threatening to take away what little property I have left because of accounts that were supposedly "taken care of" MONTHS ago.... I get an email reply asking to "share [my] positive feedback" Here it is: Stop Screwing me over!
Shontina D.
My interaction this morning with Steven Adams was by far one of the most impressive customer relations I have experienced. His thoroughness and knowledge helped to ensure my concerns were duly addressed. Very impressive representation for the image of the company as a whole.
Response from Carolina Legal ServicesNov 17, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Katherine O.
This company is a nightmare . I canceled my program due to the lack of communication, not answered questions and no proof of actions done to my case . After being in the program for 11 months paying without missing a penny nothing was resolve and I got a sue from wells Fargo. I paid over $9000 . And only got back $2600. Where is the rest of my money ??? You guys didn’t settle anything , the accounts didn’t get any back and forth communication like you guys told me . I called again today to speak with a supervisor and again I was told there Will be no more money refunded . I have decided to take this to the media and also contact the news so no more one person fall into this trap .
Response from Carolina Legal ServicesOct 9, 2020
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team Reference ID: GT-3912092
Sharon
The gentleman I spoke with was very polite and knowledgeable about the program. He went over everything with me and asked several times if I had any questions. I give this review a 5 star.
Response from Carolina Legal ServicesSep 23, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team