Carolina Fitness EquipmentWe have over 100,000sqft full of fitness equipment. We offer certified pre-owned, reconditioned, and fully refurbished treadmills, ellipticals, bikes, steppers, strength machines, and much more! We also offer new items priced below retail prices online so we can truly offer the one-stop-shop experience for anyone looking for gym equipment, regardless if it's for your home or commercial facility. We have FIVE manufacturer certified technicians on staff-more than anyone else in the Carolina's-we offer full in-house and remote service and maintenance/repair. We offer delivery and installation to our customers as well.
Carolina Fitness Equipment (carolinafitnessequipment.com) has 369 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 3 reviews with 1 star · Clear filters
Trish S.
They were ok until I called to cancel an order that they hadn’t provided a delivery date for, that’s when I was told, by the way we’re charging you a 20% restocking fee; a fee that I never heard of until I called to cancel; not posted in their warehouse, on their website, on the invoice nor in any conversations until you decide to cancel. Bad business dealings. What good company surprises people with a fee that they pull out of their hat when it suits them.
Alex P.
Equipment that was supposed to be brand new came damaged and dent and the installation crew had no respect for the equipment, they were tossing it around, when they opened the truck the dumbbells had been rolling around the truck hitting everything, Not impressed will not use again
Michael B.
They didn't explain cost well, nor did anyone follow up.
Response from Carolina Fitness EquipmentJan 20, 2017
Hi Michael, Thank you for submitting your review. I recently joined the team at CFE, and too over our customer service division. We are terribly sorry to hear about your experience with our company, but would appreciate an opportunity to do what we can to correct the situation. Please email me at [email protected] so we can discuss this issue and work to resolve it.