Nikki B.
Needs better customer service
We had a few small issues with our cabin. I called after check out to let them know for future guests and they didn't seem to care at all. Otherwise, our cabin was very clean and we had a great trip!

Large selection of cabin rentals in Boone, Blowing Rock, Banner Elk, Beech Mountain, Sugar Mountain and Grandfather Mountain in the NC Blue Ridge Mountains.
Carolina Cabin Rentals (carolinacabinrentals.com) has 702 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 25 reviews with 4 stars · Clear filters
Nikki B.
We had a few small issues with our cabin. I called after check out to let them know for future guests and they didn't seem to care at all. Otherwise, our cabin was very clean and we had a great trip!
James
This was an amazing Cabin! The scenery was beautiful! We had an awesome stay plenty of room. We had trouble with the heat downstairs but the maintenance man was quickly sent to work on it. When we got ready to leave in the midst of all the chaos of getting the last picks and videos, my guest put her pillow and blanket down on the couch. We departed and half way home she realized she left her things. We called back because after looking through all the cars with no luck. We looked to see if the last video I took as I was walking out the door showed anything. The pictures showed the items on the couch along with the last video. My guest called and spoke to someone knowing that she had to pay to get her things back but didn't care. The items a handmade blanket Dallas Cowboys and a massage pillow. She was told that the housekeeper would be informed about the items. Well, she called a few days later and was told that another family came right after us. My guest asked so you didn't clean the house with COVID-19 pandemic the person responded yes I meant the housekeeper didn't find anything. The person stated that the housekeeper saw some items but thought they belonged to the house and that there isn't any way of knowing what belongs to the home. My guest replied that there is an inventory list and description of the home because the maintenance man had it. She also replied that anyone can take whatever they wanted from the house. I know that whoever got the blanket and pillow had a nice Christmas gift! Word to the wise check and double check wherever you vacation for your items because everyone isn't honest about returning things especially the people working for CCR. James
Beth A.
Great communication before arrival but once at the cabin, it was really hands off, which isn't always bad. Everyone was quick to respond with questions I had from everything about coffee pots to air mattress sizes that would fit in a room. Once at the cabin, we had a question that was answered immediately and well but we also had an issue that wasn't resolved or responded to, which seemed out of character. I wish the cabin had more info about local nuances (trash, sheet protocol, etc) either in the cabin or on the website with all of the other info like door code and wifi. It would allow the communication flow to stay at the same great level as before we arrived.
Sheldon P.
I already sent in my review last week sometime
Tomeka M.
My family enjoyed the cabin many rooms and location, we wasn't aware that there was no air conditioner but the fans worked well and at night it got very cool...we ran across a few spider webs and small insects the first night but after we got rid of those the rest of the stay was fine...We enjoyed everything from inside and out..i would stay again the view was amazing!
James
Overall great staff
Doug
What a great cabin. We thoroughly enjoyed our stay at the “Happy Ours” cabin. Although our plans to use the cabin as a base camp for our adventures to all the area has to offer (we hoped to visit Grandfather Mountain, Linville Falls and Caverns) were dashed due to closures and social distancing as soon as we arrived, we made the best of it. We spent an entire week enjoying the cabin itself. We played a lot of pool and soaked in the hot tub quite a bit. Roasted hot dogs and made s’mores around the fire pit. Sat on the massive wrap around porch and enjoyed the mild weather while watching deer make their way thru the woods. At night the gas fireplace made for cozy family time. Took a couple drives along the Blue Ridge Parkway when we decided to venture out. All said, a great place to get away. The management company was efficient and friendly. Answered question promptly. My only suggestion would be that they provide renters with a 24 hour number to call in case of emergency. That being said, they did respond to after hours inquiries via email.
The C.
The dishwasher was not emptied. There were towel left that had been used. Not a big problem, but not perfect. There are some items not in the kitchen that would help, such as, kitchen scissors, garlic press and a good pairing knife. We do love the cottage. These things are minor.