Carnival Cruise LineReviews of carnival.com

I had to contact customer service because my wife passed Oct 25th and we had 11 future cruises booked. A lot of them were in my wifes name. Because a lot of them were casino offers my customer service rep Jarvis had to compare offers and move things around with the assistance of the casino people. He and they did a fantastic job and kept my rebooking charges to a minimum. Several of the cruises some of my children are going to accompany me. Others we left the 2nd passenger to be assigned. Since the passing of my wife I've had to deal with several large corporations and I have not received anything close to the service I received with Jarvis and the rest of the team. Thank you again for making a sad experience a little better. Bob Larson

They run promos often with free sc and the staff seems very friendly. Give them a try!

A BIG Shout out to my Stateroom attendant Jonathan on my recent cruise on the Celebration out of Miami on 03/26/2023. He went above & beyond to always have my stateroom made up & clean no matter what time of the day I was elsewhere enjoying the cruise.

We just returned back from our first cruise of 7 days. we were on the Carnival spip Glory. We had a above good time and we had a blast . The crew staff were some of the best people on earth. They treated us with such respect and were right on with anything we needed. we felt very safe at the ports we visited. I thought I would be board on sea days but I was wrong . We had fun EVERY day. Great price. We ate ans ate . i gained 12 lbs. Food was wonderful. Choose Carnival if you want a fun , great cruise. god Bless

We just sailed in the Carnival Panorama. The ship was clean and very well staffed. The fun squad really brought the fun. The cruise director could shorten his overhead announcements (everyone groaned when he got started). Defiantly check out the piano bar, piano Mat was the delightful surprise of the activities. The dance team had a meet and Greet, they anre such a talented group and so genuine. Our Vista dining team Renaldo and Domingo III were amazing!! So efficient and friendly. Domingo even sings one night as entertainment in the dining room.

We booked and then read the reviews. Then we panicked! But our experience was nothing short of outstanding. The crew was great and the entertainment was the best you could hope for. The food was free flowing and really good. We met some really cool people and had so much fun - laughing everyday - all day. We will definitely book again. We took a cruise many years ago and swore 'never again' but I am glad we did.

I was suppose to be on the Carnival Horizon cruise August 20th-28th, I had a medical condition that would not let me travel. My Dr. gave me a slip not to travel right now, surgery is schedule in a couple of weeks. My name is Inez Jordan booking no W86ZN9. I would like to use my credits for another booking, for a future date.

Hello, I am writing first to say thank you for all that this company offers. I have been cruising with carnival for many years and have never had anything but an awesome experience all around. From booking with Jenifer to a full experience on the ship and great offers once we are back home. I had a cruise scheduled for 8/10/2022 that i unfortunately had to cancel today due to a new job offer that i could not pass up. I lost my 500 OBC as well as 628.00 which is completely understandable due to the closeness. I did not have insurance as i have never had any issues. I was just wondering if there was anything we could do to maybe get a credit on a future cruise as i really want to reschedule this one for February 25th. Thank you all so much for your time. Tierra Prunty