Carnival Cruise LineReviews of carnival.com

I just finished a cruise on the Carnival Venezia, and even though I have sailed with Carnival many times before, this was different. Lets start with the Pros: Beautiful ship, entertainment was excellent(Loved Joey & Mathew), cabin 3204 was spacious for a Oceanview, and kept clean by my Porter… zero complaints on the ports… Now the Cons: This ship is not for Americans, and NO I’m not a plus size individual, it most definitely is a European ship, the hallways allow one person at a time to pass, and forget it if it’s a walker or wheelchair. The Theater and the limelight seats were small, the casino chairs were so close together that at times I had to get up and move the chair for someone to pass behind me. And speaking on the casino, extremely bad ventilation system, breathing was an issue. The pool reminded me of a kiddy pool on other ships, way to small for a ship that holds 4000 people. 2 Hot tubs that had so many people in it, that they were sitting on each others laps. Sometimes, especially when you have 8 days at sea, I want to stay in my cabin and watch tv, but there was only 3 channels to watch, WHY… Of course you can only hear the announcements by opening up you cabin doors. Now on to nourishment, the Lido deck and the buffet were the smallest I’ve ever seen, Instead of individual food stations, there’s a single buffet line that has a school cafeteria vibe, no choices really and the stuff you can pick from were nasty. The dining room, usually on basically all my cruises, I take pics of my meals in the dining room because they are so beautiful… NOT THIS TRIP… one meal I just had ice cream, cause I didn’t like anything, the stuff I did eat was not presented nicely, and was dried out, salty, mushy or just down right tasteless. I basically spent 15 days eating guys burger. Now the drinks, If I ask for a rum and coke, I kind of expected some rum, the drinks were weak, where you just paid extra for shots, just to get a buzz. In the casino, I had unlimited drinks on the casino floor, which added up to nothing because there were so few people working in there that if you got a drink, your next one would be an hour later just find someone to help. Also I find picking your liquor up in the morning of disembarkation very inconvenient for someone running to catch a plane. On day 2 to 6 I had no sleep, because there was something rolling and banging into a wall above my cabin, I complained on day 6 and they put in a investigation, that is when it stopped, but no one told what it was. On the last night the banging started again and the toilet stopped working. In conclusion, I have another cruise 12/28/23 on this ship and I am not sure I want to go.

I have sailed with Carnival 4 times, most recently in March of 2022. We will sail with them again and most likely will enjoy ourselves again, but primarily because we have proper expectations and making sure you know what the cruise contract says. Get everything in writing. Carnival is not, nor does it bill itself as a luxury cruise line. But if you're going just to get away and have a good time ... you probably will. Certainly, we have sailed on other lines (and paid more) and had better food and better entertainment. If those things are most important to you make a different choice for your next cruise. Also, NEVER buy the travel insurance offered by Carnival ... AON is a complete scam and I think you'll see the trend in these reviews that it's the insurance that causes so many of the poor reviews. Yes - Carnival should pick a better vendor to work with and that's why I took one more star off.

I was scheduled to sail on the Carnival Valor on September 29, 2022. My booking number was Z54ZG0. Unfortunately, my granddaughter, who was sailing with me, was injured in a car wreck. I would like to have my penalty waived and have it applied as future cruise credit.

Hi I’m writing you requesting my deposit be refunded this is my second time asking that my deposit $150 giving back my dad was very sick and unfortunately he has passed away . And now you guys has officially cancelled the cruise .my booking # 7JHR51 . It would be very appreciated My Step mom Would not have ever canceled but life is very short and never know what tomorrow my bring .

I cancelled my Reservation do to the Coronavirus because some of my guests are from China. I want to know if I can get the refund back of $509 for Booking # 9MPV48 and $759 for Booking # 9MPV49. The sailing day is April 11, 2020.

I was scheduled to take a cruise on Elation on February 3rd. Due to a serious bout of the flu,I decided it wouldn't be advantageous for myself and others on board to take the trip. I called Carnival and was advised that I write a review to inquire if anything could be done to compensate my loss. This would have been my second cruise and was looking forward to a great time. Needless to say ,it was disappointing to have to miss it. My booking number 8XGJ12. Thanks for your attention in this matter.

My wife and I took a Carnival Freedom cruise in November. We took our daughter and her husband with us as a gift for her 50th birthday! Cabin facilities were satisfactory, our steward was terrific - perhaps the best we have had. My only dissatisfaction came from the foods. I am not a picky eater, but a couple of the dishes were not up to Carnival standards. The selections available were more limited than we have enjoyed in the past! The fried shrimp were hideous, as were the escargot. On the bright side the lamb shanks were marvelous! The rating procedures were difficult to navigate, and the submission means was so convoluted I have to wonder whether my assessment ever went through. Make it user friendly please!

Well my biggest issue was that the LGBT mixer did not include QXY&Z members of the community. This is an outrage and the ship must change it’s policy to be all inclusive of every sex and gender! P.S. if this sounded sane to you then I highly suggest you get some therapy. The cruise was great, the food was decent and there was plenty of activities to do. You definitely get what you pay for.