www.CARNGO.com - Car RentalReviews of carngo.com

Never rent a car through this company. We made a reservation online with a close price and when we arrived to the place, the rental company wanted to charge us double the price. We were forced to cancel it. It was a shame.

I can't believe that a company would charge so much for deposit in this day and age , rip offs don't touch this company. I had a bereavement and also struggled to sort out a few things to collect the car and they don't care they simply kept my £44 and said if I want it keep going through the hoops basically to see if you can get it back. Disgusting.

Забронировала авто 27 декабря на 3 января 2021 года, на 22 дня. На почту получила подтверждение бронирования. Компания сняла с меня деньги с карты. В итоге мы с 2 маленькими детьми приехали в Тулум за авто сегодня утром 3 января, и авто нам не дали, так как компания Hertz сказала, что автомобилей нет, и чтобы мы просили у CARNGO возврат денег назад. Больше никогда не буду пользоваться услугами этой компании и никому никогда не порекомендую.

DO NOT GO THROUGH CARNGO IF YOU ARE HIRING FROM AUSTRALIA!!! They will rip you off!!!!!! Advertises in AUD and then charges you in USD! Later also found out that extra insurance through CarNGo won’t even work if you get into an accident! Absolute trash website! Tried contacting on numerous occasions attempting to explain but constantly got responses from different people not understanding a simple explanation. If you want to hire a car, go straight through the rental company’s site, not through these pathetic scam artists.

Read THE TERMS & CONDITIONS OF RENTAL. They're not responsible for the provided services. Ordinary reseller. Support is dead ...

Good service, good cars, good prices. I regularly use it.

I want to leave a review about carngo.com, I booked a car at the airport in Milan for 9 days and made full payment for this reservation, the company received this money, when I came to receive the car, it turned out that the company does not work with applepay system, and I returned to take physical card, when I came and granted a freedom card, they told me that the reservation was canceled and the money could not be returned to me, such a company of scammers! Be careful, they are looking for any reason to take your money, referring to a contract that no one reads. I lost all the money because I returned for a card that my wife had and came with her later. it is not possible to leave a review on the site, as the site itself selects them, so they are all there positive

The car was fine, clean and ready. it was fueled and no issues whilst we had it. pick up and drop off (Fuerteventura) was easy. The reason for the poor score is, yet again, that feeling of being ripped off with insurance charges. We booked through Carngo although the car was provided by Top Car. When booking with Carngo, predictably the usual scare stories about the cost of damage insurance so we took the extra insurance. When collecting the car, Top Car insisted we took extra insurance or leave a huge deposit in case of damage. We showed them the paperwork for the extra insurance we had taken but he was unmoved; we had to take more extra insurance or leave the deposit. we paid the extra insurance (again) feeling conned. If you book via Carngo, don't get the extra insurance because the car provider will likely insist you do it with them. Better still, book with a different company.