The app has lots of problems, and the local restaurant people refuse to even discuss those problems. I ordered a meal with supposedly a discount, and when it charged me full price I cancelled it through the app. Just to make sure I also cancelled at the restaurant. I still got charged and received no food. There is almost no customer support option on the website. I sent two messages and never received a reply.
DS
Dane S.
Good food, bad website
Good food, good employees. Poorly designed website.
I get emails from carls jr offering deals on line. But when it's time to pay, they want full price. Tried multiple times, same result.
Store won't honor a printed offer from website, so I don't get points on my rewards. Boo to website.
AG
Alba Gusi D.
El peor sitio para ir a comer
El peor sitio para ir a comer , 1H esperando para no ser atendidos ,el encargado comiendo mientras los clientes esperan sin ser atendidos , nos han echado por decir que son lentos con 3 niños esperando a comer algo y eso que se supone que es un sitio de comida rapida . Encima de risas se lo toman .
TB
Trevor B.
Very bad service
We had to wait 20 to 30 minutes for our orders that arrived late cold and incorrectly the burgers were cold the chips were cold the burger buns were not fresh the drinks were flat and the staff are not focused on the job to busy joking around Carl's j in New Zealand has far better services than your Bendigo outlet and something has to be done
CW
classic W.
15 bucks for chicken strips?
15 bucks for chicken strips?! you must be kidding... not to mention all the employees look like they're on suicide watch. you'd think with the prices you have the nerve to charge you could pay your workers a decent wage. I can't wait til you go out of business.
MA
Madyson
Got ketchup thrown at us missing a fry
Got ketchup thrown at us missing a fry
RS
Robert S.
It sucks they don’t care , you could’ve made it right, but you choose not to.
I used to love Carl’s Jr. they used to be really good, here in Madera in the corner of country club.
I bought a burrito this morning and the tortilla was hard like they just took it out of the bag and wrapped it up ,but the time I got to work ,it was just horrible.
I got coupons in the mail, so I said, why not give it another try and bought me a famous star.
It was horrible. They put old beat up lettuce in my burger and didn’t taste the same..
While I was there, I told the manager hey remember me I bought a burrito this morning.
That was hard and it wasn’t good , I said the truth and
I never complain, but I was waiting for her to make it right. She didn’t say anything without a care in the world.
That I had complaint for the first time ever .
That’s fast food for you. self note ;people that make fast food just don’t care , be careful what you eat .
Well, I go back probably, next time I’ll just March right up in there.
And say hey, make it right 😏
DM
Danielle M.
If I could leave a zero of you I would…
If I could leave a zero of you I would this is so BS I am trying to tell them that my order is messed up and they wanted you to say that there is a robot screenshot you need to pick a picture from that doesn't even match so there's no way you can even leave them a comment or review or get any feedback because they make it impossible I will no longer be ordering from Carl's Jr used to be my favorite restaurant even though they were expensive I am so done with this