Ronald R.
The SHOX tires we bought do not fit our…
The SHOX tires we bought do not fit our Guardian wheelchair wheels. After we failed to get the tires mounted, we later found out from other websites that described these tires: "If your existing tire is a 24 x 1 inch with a pyramid shape (angled sides with a flat top) on a composite wheelchair wheel (plastic) on a basic wheelchair from Invacare, Drive, Medline, GUARDIAN, Everest & Jennings, Breezy, or any other brand where there is no hole for an inner tube valve stem on the wheel, this tire WILL NOT FIT." It would have been nice to have known this before ordering the tires.
Response from Care Medical SourceSep 12, 2019
Dear Mr. Rizor, We are so sorry to hear that the SHOX tires you ordered did not fit your specific wheelchair. When ordering any wheelchair part that you have not ordered before we always recommend that you contact us prior to placing your order as we have parts experts on staff that can ensure the part will work with your specific chair. We appreciate you pointing out the disclaimer you found on another website and we will be adding a similar disclaimer to our website soon. We hope that we will be able to assist you better with future orders. Thank you, The Care Medical Source Team



